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An AI designed for

An AI designed to convert, not just chat

It recommends, encourages, reassures, and motivates people to take action.

It recommends, encourages, reassures, and motivates people to take action.

Sign up for the waitlist

Sign up for the waitlist

Book a demo

Book a demo

Book a demo

Built for Shopify

All personal data

are protected and secure

Smart Pop

Dynamic pop-up system with three levels of intrusiveness, allowing the display of product recommendations, coupons, or purchase incentives based on user behavior.

Dynamic pop-up system with three levels of intrusiveness, allowing the display of product recommendations, coupons, or purchase incentives based on user behavior.

Zendesk

Ostomy

Main problem addressed

Organize customer support and tickets

Convert and automate e-commerce conversations

Product logic

General-purpose helpdesk with AI modules

Native Shopify e-commerce AI chatbot

Primary user

Support team with human agents

Shopify merchant, e-commerce team, founder, growth manager

Business objective

Reduce and process tickets efficiently

Increase conversions while automating support

Contextual & proactive chatbot

Contextual & proactive chatbot

Designed not to respond, but to actively sell, by adapting to the user's browsing context and actions.




  • Detecting your catalog, product page / cart / category




  • The chatbot adapts its responses according to the context of the current product page.




  • Answers are provided as interactive bubbles, and quick navigation to recommendations is available without the need for text entry.

Designed not to respond, but to actively sell, by adapting to the user's browsing context and actions.




  • Detecting your catalog, product page / cart / category




  • The chatbot adapts its responses according to the context of the current product page.




  • Answers are provided as interactive bubbles, and quick navigation to recommendations is available without the need for text entry.

Smart recommendations

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Smart recommendations

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

A more direct Shopify integration

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Built-in conversion mechanics

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data. AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data. AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Smart recommendations

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Zendesk Plan


Retail price


What this means for a Shopify store


Support Team

$19 / agent / month

Basic ticketing. Not the best option if you are looking for a complete AI chatbot for Shopify.

Suite Team

$55 / agent / month

First level is more complete with messaging, live chat, knowledge base, and AI Agents.

Professional Suite

$115 / agent / month

More advanced automation and reporting, tailored for structured support teams.

Copilot Add-on

$50 / agent / month

AI assistance for human agents, to be added on a per-seat basis.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Zendesk


Ostomy


Realistic entry price with AI

$55 / agent / month minimum (Suite Team)

Free, then €29.99 / month

Billing per agent

Yes

No

AI Chats

Depends on the helpdesk configuration and plans

Unlimited according to the offers page

Main variable

Agents, add-ons, usage by module

Assigned AI orders

Best economic fit

Support team with multiple agents

Shopify store looking to sell and automate without a heavy helpdesk

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data. AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data. AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Smart recommendations

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data. AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data. AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Criterion


Zendesk


Ostomy


Positioning

Support platform: ticketing, helpdesk, AI agents, omnichannel

E-commerce AI Chatbot: sales, support, recommendations, analytics

Chatbot

Complementary service to the helpdesk

Core of the product

Human support

Highly comprehensive: agents, assignment, SLAs, routing

Automated AI agent, focused on merchant autonomy

Assisted selling

Secondary

Priority: recommendations, pop-ups, promo codes

Shopify

Helpdesk integration with order context

Specialized application for Shopify

Product catalog

Used mainly as a supporting context depending on integration

Catalog synchronization to respond and recommend

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data. AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data. AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Smart recommendations

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Smart recommendations

Your priority


Preferred solution


Email ticketing, agents, SLA, and advanced routing

Zendesk

Phone, comprehensive omni-channel, and enterprise governance

Zendesk

Structured customer service with 5 or more agents

Zendesk

E-commerce AI chatbot specialized in Shopify

Ostomy

Product recommendations and assisted sales

Ostomy

AI pop-ups and native Shopify promo codes

Ostomy

Budget under €100/month with e-commerce AI

Ostomy

Solo merchants or small teams without a dedicated helpdesk

Ostomy

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data. AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data. AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Smart recommendations

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Smart recommendations

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Smart recommendations

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Smart recommendations

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Qstomy, a credible and affordable alternative to market leaders

Qstomy, a credible and affordable alternative to market leaders

Alternative to Humind

Alternative to Zipchat

Alternative to iAdvize

Alternative to Tidio

Alternative to Zendesk

Alternative to Gorgias

Alternative to Intercom

Alternative to Shopify Inbox

Alternative to Chatty

Alternative to Crisp

Alternative to Re:amaze

Alternative to Richpanel

Alternative to Dialog

Alternative to Convi

Alternative to Rep AI

Frequently asked questions before installing Qstomy

Frequently asked questions before installing Qstomy

Here are the questions that e-commerce merchants ask us most often before booking a demo.

Here are the questions that e-commerce merchants ask us most often before booking a demo.

What is an AI chatbot for e-commerce?

An AI chatbot for e-commerce is a powerful tool designed to simulate intelligent conversations with your customers across your website or mobile application.

Using advanced artificial intelligence technologies, these chatbots understand and process user queries in real-time, providing relevant answers and assisting customers in their purchasing journeys. They are programmed not only to respond to frequently asked questions but also to encourage purchases by recommending personalized products. The main advantage of a chatbot like Qstomy is its ability to provide continuous customer service, 24/7, without the costs associated with a traditional support team. By automating customer interactions, chatbots free your employees from repetitive tasks, allowing them to focus on more strategic aspects of your business.

Why is Qstomy different?

How does Qstomy understand my brand and my products?

How does Qstomy ensure the protection of my data?

Ask your questions and see the agent in action

Ask your questions and see the agent in action

Book a demo