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Built for Shopify

All personal data
are protected and secure
Smart Pop
Shopify Inbox
Ostomy
Main problem addressed
Chat live with visitors from Shopify
Convert and automate e-commerce conversations on Shopify
Product logic
Native live chat + light AI assistance (Shopify Magic)
Native Shopify e-commerce AI Chatbot (Built for Shopify)
Primary user
Founder available, small team during the day
Shopify merchant, founder, e-commerce or growth manager
Business objective
Respond quickly when online, human connection
Increase conversions while automating 24/7 support

Smart recommendations
Smart recommendations
A natural upgrade from Inbox
Conversion mechanics that Inbox does not cover
The real cost: $0 + your time vs. a profitable AI agent
Smart recommendations
Plan
Retail price
Notable points
Shopify Inbox app
$0/month
Free on the Shopify App Store, developed by Shopify
Conversations / messages
Unlimited (no quota displayed)
No pay-as-you-go billing with Inbox
Agents / staff
Unlimited (depending on Shopify permissions)
Access based on staff roles defined in the admin
Shopify Magic
Included
AI suggestions and Instant Answers, no autonomous chatbot
Smart recommendations
Criterion
Shopify Inbox
Ostomy
Positioning
Native Shopify live chat with lightweight AI assistance
E-commerce AI Chatbot: support, sales, recommendations, and analytics
Target audience
New shops, low volume, live support team available
Shopify merchants wanting to automate support and conversion
App price
Free ($0)
Free then €29.99/month
Business model
$0 + human time
Unlimited AI chats
Autonomous AI Agent
No
Yes (automatic responses for catalog, FAQ, orders)
Live human chat
Yes (core product)
Automated AI Agent
Smart recommendations
Smart recommendations
Your priority
Preferred solution
Zero budget, low volume, founder available
Shopify Inbox
Personalized human live chat
Shopify Inbox
Setup in 5 minutes, zero third-party apps
Shopify Inbox
24/7 responses with no staff
Ostomy
Autonomous AI agent on the complete catalog
Ostomy
Automated order status and customer service
Ostomy
AI Recommendations and Cross-selling
Ostomy
AI pop-ups and native promo codes
Ostomy
Smart recommendations
Smart recommendations
Smart recommendations

Alternative to Humind

Alternative to Zipchat

Alternative to iAdvize

Alternative to Tidio

Alternative to Zendesk

Alternative to Gorgias
Alternative to Intercom

Alternative to Shopify Inbox

Alternative to Chatty
Alternative to Crisp

Alternative to Re:amaze
Alternative to Richpanel

Alternative to Dialog
Alternative to Convi

Alternative to Rep AI
What is an AI chatbot for e-commerce?
An AI chatbot for e-commerce is a powerful tool designed to simulate intelligent conversations with your customers across your website or mobile application.
Using advanced artificial intelligence technologies, these chatbots understand and process user queries in real-time, providing relevant answers and assisting customers in their purchasing journeys. They are programmed not only to respond to frequently asked questions but also to encourage purchases by recommending personalized products. The main advantage of a chatbot like Qstomy is its ability to provide continuous customer service, 24/7, without the costs associated with a traditional support team. By automating customer interactions, chatbots free your employees from repetitive tasks, allowing them to focus on more strategic aspects of your business.
Why is Qstomy different?
How does Qstomy understand my brand and my products?
How does Qstomy ensure the protection of my data?
Book a demo
Automated AI Agent