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An AI designed for

An AI designed to convert, not just chat

It recommends, encourages, reassures, and motivates people to take action.

It recommends, encourages, reassures, and motivates people to take action.

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Sign up for the waitlist

Book a demo

Book a demo

Built for Shopify

All personal data

are protected and secure

Smart Pop

Dynamic pop-up system with three levels of intrusiveness, allowing the display of product recommendations, coupons, or purchase incentives based on user behavior.

Dynamic pop-up system with three levels of intrusiveness, allowing the display of product recommendations, coupons, or purchase incentives based on user behavior.

Zendesk

Ostomy

Main problem addressed

Organize customer service (live chat, tickets, agents)

Convert and automate e-commerce conversations on Shopify

Product logic

Modular helpdesk: Customer Service + Lyro + Flows

Native Shopify e-commerce AI Chatbot (Built for Shopify)

Primary user

Support team, live chat agents, customer service manager

Shopify merchant, founder, e-commerce or growth manager

Business objective

Respond faster, process tickets, automate customer service

Increase conversions while automating on-site support

Contextual & proactive chatbot

Contextual & proactive chatbot

Designed not to respond, but to actively sell, by adapting to the user's browsing context and actions.




  • Detecting your catalog, product page / cart / category




  • The chatbot adapts its responses according to the context of the current product page.




  • Answers are provided as interactive bubbles, and quick navigation to recommendations is available without the need for text entry.

Designed not to respond, but to actively sell, by adapting to the user's browsing context and actions.




  • Detecting your catalog, product page / cart / category




  • The chatbot adapts its responses according to the context of the current product page.




  • Answers are provided as interactive bubbles, and quick navigation to recommendations is available without the need for text entry.

Smart recommendations

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Smart recommendations

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

A more direct Shopify integration

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Built-in conversion mechanics

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data. AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data. AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

A unified offer vs. three modules to stack

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Smart recommendations

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Tidio Plan


Retail price


Notable points


Free

$0/month

Live chat, ticketing, Flows (100 visitors/month), 50 free Lyro conversations (one-time).

Starter

$24.17/month (billed annually) or $29/month (Shopify App Store)

Basic analytics, visitor list, opening hours, Tidio AI reply assistant. 7-day trial.


Growth

Starting at $49.17/month (annual) or $59/month (Shopify)

Advanced analytics, permissions, auto-assignment, macros. Up to 10 agents.

More

From $749/month

Custom branding, dedicated CSM, OpenAPI, tailored limits.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Tidio


Ostomy


Admission price with AI

~$68/month (Starter $29 + Lyro $39, monthly Shopify rates)

Free, then €29.99 / month

Price with AI + Flows

~$97/month (Starter + Lyro + Flows)

€29.99/month (AI pop-ups included)

Trial

7 days (all features), permanent Free plan

Free plan according to the current offer

Main AI Unit

Lyro conversations (50 to 1,000+ depending on tier)

AI Commands (unlimited chats)

Live human chat included

Yes (billable conversations)

No (automated AI agent)

associate enterprise

Plus ($749/month) then Premium (by quote)

SME Model / additional AI orders

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data. AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data. AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Smart recommendations

Criterion


Zendesk


Ostomy


Positioning

Customer service platform: live chat, helpdesk, Lyro AI, Flows

E-commerce AI Chatbot: support, sales, recommendations, and analytics

Target audience

SMEs to mid-market with support team, multi-channel, human live chat

Shopify merchants (VSEs to SMEs) looking for sales + support automation

Product structure

Modular: Customer Service + Lyro + Flows (can be purchased separately)

Unified offering (AI chatbot, sales, support, analytics)

Live human chat

Yes (product core, ticketing, agent assignment)

Automated AI Agent

AI Agent

Lyro AI Agent (add-on from ~$39/month, Lyro conversation quota)

Unlimited AI chats

Proactive automations

Flows (add-on from ~$29/month, visitor quota)

Native Shopify AI sales pop-ups

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data. AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data. AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Smart recommendations

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Smart recommendations

Your priority


Preferred solution


Live human chat + email ticketing

Tidio

Unified WhatsApp, Instagram, and Messenger

Tidio

No-code proactive flows (leads, custom scenarios)

Tidio

E-commerce AI chatbot specialized in Shopify

Ostomy

All-in-one AI agent without add-ons

Ostomy

Unlimited AI chats on Shopify

Ostomy

AI pop-ups and native Shopify promo codes

Ostomy

Monthly budget under $70 with AI included

Ostomy

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data. AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data. AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Smart recommendations

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Smart recommendations

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Smart recommendations

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Qstomy, a credible and affordable alternative to market leaders

Qstomy, a credible and affordable alternative to market leaders

Alternative to Humind

Alternative to Zipchat

Alternative to iAdvize

Alternative to Tidio

Alternative to Zendesk

Alternative to Gorgias

Alternative to Intercom

Alternative to Shopify Inbox

Alternative to Chatty

Alternative to Crisp

Alternative to Re:amaze

Alternative to Richpanel

Alternative to Dialog

Alternative to Convi

Alternative to Rep AI

Frequently asked questions before installing Qstomy

Frequently asked questions before installing Qstomy

Here are the questions that e-commerce merchants ask us most often before booking a demo.

Here are the questions that e-commerce merchants ask us most often before booking a demo.

What is an AI chatbot for e-commerce?

An AI chatbot for e-commerce is a powerful tool designed to simulate intelligent conversations with your customers across your website or mobile application.

Using advanced artificial intelligence technologies, these chatbots understand and process user queries in real-time, providing relevant answers and assisting customers in their purchasing journeys. They are programmed not only to respond to frequently asked questions but also to encourage purchases by recommending personalized products. The main advantage of a chatbot like Qstomy is its ability to provide continuous customer service, 24/7, without the costs associated with a traditional support team. By automating customer interactions, chatbots free your employees from repetitive tasks, allowing them to focus on more strategic aspects of your business.

Why is Qstomy different?

How does Qstomy understand my brand and my products?

How does Qstomy ensure the protection of my data?

Ask your questions and see the agent in action

Ask your questions and see the agent in action

Book a demo