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Built for Shopify

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Re:amaze
Ostomy
Main problem addressed
Organize multi-channel customer support with a human team
Convert and automate e-commerce conversations on Shopify
Product logic
Helpdesk + live chat + chatbots + AI Agent (beta)
Native Shopify e-commerce AI Chatbot (Built for Shopify)
Primary user
Support team, live chat agents, CX manager
Shopify merchant, founder, e-commerce or growth manager
Business objective
Centralize support and reduce agent workload
Increase conversions while automating on-site support

Smart recommendations
Smart recommendations
A conversion-oriented Shopify integration
Built-in conversion mechanics
Unlimited AI chats vs capped resolutions
Smart recommendations
Offer
Retail price
Notable points
Basic
$29/user
Unlimited email, live chat, chatbots, FAQ, workflows, Cues, 1,000 push notifications/month. +$0.85/additional resolution.
Pro
$49/user
Multi-store, Live View, SMS/voice, custom domain, status page. +$0.85/additional resolution
More
$69/user
Peek (co-browse), departments, roles, customer satisfaction, video calls, 2,000 push notifications/month. +$0.85/additional resolution
Smart recommendations
Criterion
Re:amaze
Ostomy
Positioning
E-commerce helpdesk: inbox, live chat, chatbots, FAQ, AI Agent
E-commerce AI Chatbot: support, sales, recommendations, and analytics
Target audience
E-commerce SMBs with support teams, multichannel, human live chat
Shopify merchants (VSEs to SMEs) looking for sales + support automation
Pricing model
Per user ($29 to $69) or by volume (Starter $59, 500 conv.)
Unified plan with unlimited AI chats and billing structured by AI prompts
Live human chat
Yes (core product, shared inbox, multiple agents)
Automated AI Agent
AI Agent
5 to 20 resolutions / user / month + $0.85 / additional resolution
Unlimited AI chats
Chatbots
Welcome Bot, Order Bot, custom bots, trainable intents
Conversational AI agent synchronized with the catalog
Smart recommendations
Smart recommendations
Your priority
Preferred solution
Live human chat + email and social inbox
Re:amaze
Shopify order management in chat (human agents)
Re:amaze
Multi-store or multi-brand
Re:amaze
E-commerce AI chatbot specialized and Built for Shopify
Ostomy
All-in-one AI agent with no chat quotas
Ostomy
No billing per support agent
Ostomy
AI pop-ups and native Shopify promo codes
Ostomy
E-commerce conversion analytics (AOV, attribution)
Ostomy
Smart recommendations
Smart recommendations
Smart recommendations

Alternative to Humind

Alternative to Zipchat

Alternative to iAdvize

Alternative to Tidio

Alternative to Zendesk

Alternative to Gorgias
Alternative to Intercom

Alternative to Shopify Inbox

Alternative to Chatty
Alternative to Crisp

Alternative to Re:amaze
Alternative to Richpanel

Alternative to Dialog
Alternative to Convi

Alternative to Rep AI
What is an AI chatbot for e-commerce?
An AI chatbot for e-commerce is a powerful tool designed to simulate intelligent conversations with your customers across your website or mobile application.
Using advanced artificial intelligence technologies, these chatbots understand and process user queries in real-time, providing relevant answers and assisting customers in their purchasing journeys. They are programmed not only to respond to frequently asked questions but also to encourage purchases by recommending personalized products. The main advantage of a chatbot like Qstomy is its ability to provide continuous customer service, 24/7, without the costs associated with a traditional support team. By automating customer interactions, chatbots free your employees from repetitive tasks, allowing them to focus on more strategic aspects of your business.
Why is Qstomy different?
How does Qstomy understand my brand and my products?
How does Qstomy ensure the protection of my data?
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