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Built for Shopify

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Smart Pop
Intercom
Ostomy
Main problem addressed
Structuring multichannel customer service with a human team and AI
Convert and automate e-commerce conversations on Shopify
Product logic
Helpdesk + Messenger + Fin AI Agent + Fin for Ecommerce
Native Shopify e-commerce AI Chatbot (Built for Shopify)
Primary user
Support team, inbox agents, CX or IT manager
Shopify merchant, founder, e-commerce or growth manager
Business objective
Centralize support, automate ticketing, and govern AI
Increase conversions while automating on-site support

Smart recommendations
Smart recommendations
A conversion-oriented Shopify integration
Built-in conversion mechanics
Unlimited AI chats vs. $0.99 outcomes
Smart recommendations
Offer
Retail price
Notable points
Essential
$29 / seat
Fin Customer Agent (service, sales, ecommerce), Messenger, inbox, public help center.
Advanced
$85 / seat
Workflows, multiple inboxes, round robin, multilingual help center. 20 free Lite seats.
Expert
$132 / seat
SSO, HIPAA, SLA, multibrand. 50 free Lite seats.
Smart recommendations
Criterion
Intercom
Ostomy
Positioning
AI-first customer service platform + Fin (helpdesk, Messenger, workflows)
Shopify e-commerce AI agent: support, sales, recommendations, and analytics
Target audience
SaaS, marketplaces, support teams (SMBs to enterprise)
Shopify merchants (SMBs to SMEs) without a complex helpdesk
Pricing model
Seats + Fin outcomes ($0.99/outcome)
Shop plan; unlimited chats; AI orders billed beyond the quota
Entrance fee
$29/seat/month (Essential) + Fin outcomes
Free then €29.99/month
Human agents
Product core (inbox, collaboration, Copilot)
Automated AI Agent
AI Agent
Fin AI Agent ($0.99/outcome)
Unlimited AI chats, auto-sync catalog
Smart recommendations
Smart recommendations
Your priority
Preferred solution
Support team with shared inbox and multiple agents
Intercom
Fin for Ecommerce + Advanced Shopify Procedures
Intercom
SaaS + in-app messaging + e-commerce support combined
Intercom
Solo Shopify merchant with no customer service agents
Ostomy
App built natively for Shopify
Ostomy
Monthly budget under $100 with AI included
Ostomy
Unlimited chats without outcomes at $0.99
Ostomy
AI pop-ups and native Shopify promo codes
Ostomy
Smart recommendations
Smart recommendations
Smart recommendations

Alternative to Humind

Alternative to Zipchat

Alternative to iAdvize

Alternative to Tidio

Alternative to Zendesk

Alternative to Gorgias
Alternative to Intercom

Alternative to Shopify Inbox

Alternative to Chatty
Alternative to Crisp

Alternative to Re:amaze
Alternative to Richpanel

Alternative to Dialog
Alternative to Convi

Alternative to Rep AI
What is an AI chatbot for e-commerce?
An AI chatbot for e-commerce is a powerful tool designed to simulate intelligent conversations with your customers across your website or mobile application.
Using advanced artificial intelligence technologies, these chatbots understand and process user queries in real-time, providing relevant answers and assisting customers in their purchasing journeys. They are programmed not only to respond to frequently asked questions but also to encourage purchases by recommending personalized products. The main advantage of a chatbot like Qstomy is its ability to provide continuous customer service, 24/7, without the costs associated with a traditional support team. By automating customer interactions, chatbots free your employees from repetitive tasks, allowing them to focus on more strategic aspects of your business.
Why is Qstomy different?
How does Qstomy understand my brand and my products?
How does Qstomy ensure the protection of my data?
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