An Al chatbot for e-commerce is a powerful tool designed to simulate intelligent conversations with your customers through your website or mobile application. Using advanced artificial intelligence technologies, these chatbots understand and process user queries in real time, offering relevant answers and assisting customers in their purchasing journey. They are programmed to not only answer frequently asked questions but also to encourage purchases by recommending personalized products. The main advantage of a chatbot like Qstomy is its ability to provide continuous, 24/7 customer service without the costs associated with a traditional support team. By automating customer interactions, chatbots free your employees from repetitive tasks, allowing them to focus on more strategic aspects of your business.