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An AI designed for

An AI designed to convert, not just chat

It recommends, encourages, reassures, and motivates people to take action.

It recommends, encourages, reassures, and motivates people to take action.

Built for Shopify

All personal data

are protected and secure

Smart Pop

Dynamic pop-up system with three levels of intrusiveness, allowing the display of product recommendations, coupons, or purchase incentives based on user behavior.

Dynamic pop-up system with three levels of intrusiveness, allowing the display of product recommendations, coupons, or purchase incentives based on user behavior.

Crisp

Ostomy

Main problem addressed

Centralize multichannel customer support with a human team and AI

Convert and automate e-commerce conversations on Shopify

Product logic

Live chat + inbox + AI agent + CRM + knowledge base

Native Shopify e-commerce AI Chatbot (Built for Shopify)

Primary user

Support team, live chat agents, CX manager

Shopify merchant, founder, e-commerce or growth manager

Business objective

Process conversations, automate customer service, manage the multichannel inbox

Increase conversions while automating on-site support

Contextual & proactive chatbot

Contextual & proactive chatbot

Designed not to respond, but to actively sell, by adapting to the user's browsing context and actions.




  • Detecting your catalog, product page / cart / category




  • The chatbot adapts its responses according to the context of the current product page.




  • Answers are provided as interactive bubbles, and quick navigation to recommendations is available without the need for text entry.

Designed not to respond, but to actively sell, by adapting to the user's browsing context and actions.




  • Detecting your catalog, product page / cart / category




  • The chatbot adapts its responses according to the context of the current product page.




  • Answers are provided as interactive bubbles, and quick navigation to recommendations is available without the need for text entry.

Smart recommendations

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Smart recommendations

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

A conversion-oriented Shopify integration

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Built-in conversion mechanics

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data. AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data. AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Unlimited AI chats vs capped AI credits

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Smart recommendations

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Offer


Retail price


Notable points


Free

$0

Live chat, shared inbox, Shopify sync, mobile apps, contact form. No AI.

Mini

$45

Shared inbox, chat triggers, unlimited history, Messenger, custom email domain. 14-day trial.

Essentials

$95

Omnichannel (WhatsApp, Instagram, SMS), AI chatbot, limited AI automations, workflows.

More

$295

Ticketing, customer portal, white labeling, advanced analytics, unlimited AI automations, 100+ integrations.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data. AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data. AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data. AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data. AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Smart recommendations

Criterion


Crisp


Ostomy


Positioning

Customer messaging platform: live chat, inbox, AI, CRM, knowledge base

E-commerce AI Agent: support, sales, recommendations, and analytics

Target audience

SMEs to mid-market with support team, multi-channel, human live chat

Shopify merchants (VSEs to SMEs) looking for sales + support automation

Pricing model

Flat rate per workspace (unlimited human conversations)

Unified plan with unlimited AI chats and billing structured by AI prompts

Live human chat

Yes (core product, 2 to 20+ seats depending on plan)

Automated AI Agent

AI Agent

AI credits included ($0 to $75/month; ~90 to 1,350 automated conv.)

Unlimited AI chats

Free plan

Yes (2 seats, live chat, no AI)

Free plan according to the current offer

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data. AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data. AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Smart recommendations

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Smart recommendations

Your priority


Preferred solution


Unlimited human live chat + team inbox

Crisp

Co-browsing (MagicBrowse) and video chat

Crisp

Free plan to test the live chat without a credit card

Crisp

All-in-one AI agent with no chat quotas

Ostomy

E-commerce AI chatbot specialized in Shopify

Ostomy

AI pop-ups and native Shopify promo codes

Ostomy

AI budget under $95/month with unlimited chats

Ostomy

E-commerce conversion analytics (AOV, attribution)

Ostomy

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data. AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data. AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Smart recommendations

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Smart recommendations

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Smart recommendations

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Frequently asked questions before installing Qstomy

Frequently asked questions before installing Qstomy

Here are the questions that e-commerce merchants ask us most often before booking a demo.

Here are the questions that e-commerce merchants ask us most often before booking a demo.

What is an AI chatbot for e-commerce?

An AI chatbot for e-commerce is a powerful tool designed to simulate intelligent conversations with your customers across your website or mobile application.

Using advanced artificial intelligence technologies, these chatbots understand and process user queries in real-time, providing relevant answers and assisting customers in their purchasing journeys. They are programmed not only to respond to frequently asked questions but also to encourage purchases by recommending personalized products. The main advantage of a chatbot like Qstomy is its ability to provide continuous customer service, 24/7, without the costs associated with a traditional support team. By automating customer interactions, chatbots free your employees from repetitive tasks, allowing them to focus on more strategic aspects of your business.

Why is Qstomy different?

How does Qstomy understand my brand and my products?

How does Qstomy ensure the protection of my data?

Ask your questions and see the agent in action

Ask your questions and see the agent in action

Book a demo

E-commerce brands looking for a premium AI advisor for product sheets

Co-browsing (MagicBrowse) and video chat

Shopify merchants (VSEs to SMEs) looking for sales + support automation