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Built for Shopify

All personal data
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Smart Pop
Crisp
Ostomy
Main problem addressed
Centralize multichannel customer support with a human team and AI
Convert and automate e-commerce conversations on Shopify
Product logic
Live chat + inbox + AI agent + CRM + knowledge base
Native Shopify e-commerce AI Chatbot (Built for Shopify)
Primary user
Support team, live chat agents, CX manager
Shopify merchant, founder, e-commerce or growth manager
Business objective
Process conversations, automate customer service, manage the multichannel inbox
Increase conversions while automating on-site support

Smart recommendations
Smart recommendations
A conversion-oriented Shopify integration
Built-in conversion mechanics
Unlimited AI chats vs capped AI credits
Smart recommendations
Offer
Retail price
Notable points
Free
$0
Live chat, shared inbox, Shopify sync, mobile apps, contact form. No AI.
Mini
$45
Shared inbox, chat triggers, unlimited history, Messenger, custom email domain. 14-day trial.
Essentials
$95
Omnichannel (WhatsApp, Instagram, SMS), AI chatbot, limited AI automations, workflows.
More
$295
Ticketing, customer portal, white labeling, advanced analytics, unlimited AI automations, 100+ integrations.
Smart recommendations
Criterion
Crisp
Ostomy
Positioning
Customer messaging platform: live chat, inbox, AI, CRM, knowledge base
E-commerce AI Agent: support, sales, recommendations, and analytics
Target audience
SMEs to mid-market with support team, multi-channel, human live chat
Shopify merchants (VSEs to SMEs) looking for sales + support automation
Pricing model
Flat rate per workspace (unlimited human conversations)
Unified plan with unlimited AI chats and billing structured by AI prompts
Live human chat
Yes (core product, 2 to 20+ seats depending on plan)
Automated AI Agent
AI Agent
AI credits included ($0 to $75/month; ~90 to 1,350 automated conv.)
Unlimited AI chats
Free plan
Yes (2 seats, live chat, no AI)
Free plan according to the current offer
Smart recommendations
Smart recommendations
Your priority
Preferred solution
Unlimited human live chat + team inbox
Crisp
Co-browsing (MagicBrowse) and video chat
Crisp
Free plan to test the live chat without a credit card
Crisp
All-in-one AI agent with no chat quotas
Ostomy
E-commerce AI chatbot specialized in Shopify
Ostomy
AI pop-ups and native Shopify promo codes
Ostomy
AI budget under $95/month with unlimited chats
Ostomy
E-commerce conversion analytics (AOV, attribution)
Ostomy
Smart recommendations
Smart recommendations
Smart recommendations

Alternative to Humind

Alternative to Zipchat

Alternative to iAdvize

Alternative to Tidio

Alternative to Zendesk

Alternative to Gorgias
Alternative to Intercom

Alternative to Shopify Inbox

Alternative to Chatty
Alternative to Crisp

Alternative to Re:amaze
Alternative to Richpanel

Alternative to Dialog
Alternative to Convi

Alternative to Rep AI
What is an AI chatbot for e-commerce?
An AI chatbot for e-commerce is a powerful tool designed to simulate intelligent conversations with your customers across your website or mobile application.
Using advanced artificial intelligence technologies, these chatbots understand and process user queries in real-time, providing relevant answers and assisting customers in their purchasing journeys. They are programmed not only to respond to frequently asked questions but also to encourage purchases by recommending personalized products. The main advantage of a chatbot like Qstomy is its ability to provide continuous customer service, 24/7, without the costs associated with a traditional support team. By automating customer interactions, chatbots free your employees from repetitive tasks, allowing them to focus on more strategic aspects of your business.
Why is Qstomy different?
How does Qstomy understand my brand and my products?
How does Qstomy ensure the protection of my data?
Book a demo
E-commerce brands looking for a premium AI advisor for product sheets
Co-browsing (MagicBrowse) and video chat
Shopify merchants (VSEs to SMEs) looking for sales + support automation