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Built for Shopify
All personal data
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Smart Pop
Richpanel
Ostomy
Main problem addressed
Resolve customer service tickets and automate post-purchase support
Convert and automate e-commerce conversations on Shopify
Product logic
AI Helpdesk + self-service portal + multichannel inbox
Native Shopify e-commerce AI Chatbot (Built for Shopify)
Primary user
Support team, CX manager, mid-market DTC brand
Shopify merchant, founder, e-commerce or growth manager
Business objective
Reduce tickets, automate returns and refunds
Increase conversions while automating on-site support

Smart recommendations
Smart recommendations
A Shopify integration focused on sales, not just customer service
Built-in conversion mechanics
A pricing model without per-agent licensing
Smart recommendations
Offer
Retail price
Notable points
AI agent
$500/month + $0.25 per conversation
Omnichannel AI agent (email, chat, social, SMS, WhatsApp, voice).
Human helpdesk seats
$100/seat/month
In addition to the AI agent for the support team.
Enterprise
On request
Multi-brand, HIPAA, SOC 2, custom SLA, white-glove migration.
Smart recommendations
Criterion
Richpanel
Ostomy
Positioning
E-commerce AI Helpdesk: inbox, autonomous agents, self-service
E-commerce AI Chatbot: support, sales, recommendations, and analytics
Target audience
DTC / mid-market brands with a support team and ticket volume
Shopify merchants (VSEs to SMEs) looking for sales + support automation
Pricing model
Per agent ($89 to $119) or AI agent $500/month + conversations
Unified plan with unlimited AI chats and billing structured by AI prompts
Live human chat
Yes (shared inbox, multiple agents, Sidekick AI)
Automated AI Agent
AI Agent
Self-service ticket resolution (returns, refunds, subscriptions)
Unlimited AI chats
Customer self-service
Dedicated portal ($119/month App Store + volume surcharges)
Conversational AI agent on shop widget
Smart recommendations
Smart recommendations
Your priority
Preferred solution
Helpdesk email + chat + social media
Richpanel
Self-service returns and exchanges portal
Richpanel
Shopify customer service actions (refunds, Recharge subscriptions)
Richpanel
E-commerce AI chatbot specialized in Shopify
Ostomy
No billing per support agent
Ostomy
Unlimited AI chats with no cost per conversation
Ostomy
AI pop-ups and native Shopify promo codes
Ostomy
Pre-purchase conversion and product recommendations
Ostomy
Smart recommendations
Smart recommendations
Smart recommendations

Alternative to Humind

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Alternative to Shopify Inbox

Alternative to Chatty
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Alternative to Dialog
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Alternative to Rep AI
What is an AI chatbot for e-commerce?
An AI chatbot for e-commerce is a powerful tool designed to simulate intelligent conversations with your customers across your website or mobile application.
Using advanced artificial intelligence technologies, these chatbots understand and process user queries in real-time, providing relevant answers and assisting customers in their purchasing journeys. They are programmed not only to respond to frequently asked questions but also to encourage purchases by recommending personalized products. The main advantage of a chatbot like Qstomy is its ability to provide continuous customer service, 24/7, without the costs associated with a traditional support team. By automating customer interactions, chatbots free your employees from repetitive tasks, allowing them to focus on more strategic aspects of your business.
Why is Qstomy different?
How does Qstomy understand my brand and my products?
How does Qstomy ensure the protection of my data?
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Automated AI Agent
