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Your customers have questions.
Your customers have questions.
Your customers have questions.
Qstomy
Qstomy
Qstomy
has the answers.
has the answers.
has the answers.
Qstomy instantly handles common e-commerce requests delivery, returns, sizing,
and product details, freeing up your support team.
Qstomy instantly handles common e-commerce requests delivery, returns, sizing,
and product details, freeing up your support team.
Built for Shopify
All personal data are
protected and secure
How it works
How it works
How it works
Discover how Qstomy
Voici comment Qstomy vous aide à transformer
Discover how Qstomy
reduces workload
reduces workload
while maintaining
while maintaining
high customer satisfaction
high customer satisfaction
Generative & Contextual FAQ
Generative & Contextual FAQ
Qstomy uses your existing store content (product pages, FAQs, T&Cs, policies) to generate natural, precise answers—without rigid scripts.
Understands questions, even poorly phrased
Delivers personalized responses tied to product recommendations
Matches your brand’s tone of voice (formal, friendly, concise)
Learns continuously from new customer requests
Qstomy uses your existing store content (product pages, FAQs, T&Cs, policies) to generate natural, precise answers—without rigid scripts.
Understands questions, even poorly phrased
Delivers personalized responses tied to product recommendations
Matches your brand’s tone of voice (formal, friendly, concise)
Learns continuously from new customer requests
Integrated order tracking
Integrated order tracking
Shopify integration for live status updates
Identification via email or order number
Instant replies: “Your package will arrive Tuesday between 9 a.m. and 12 p.m.”
Multilingual support based on browser language
Intelligent
Intelligent
When an issue requires human attention, Qstomy seamlessly transfers the case to your support team complete with all customer details for faster resolution.
When an issue requires human attention, Qstomy seamlessly transfers the case to your support team complete with all customer details for faster resolution.
Statistics
Statistics
Statistics
Measured Impact
Measured Impact
68%
68%
of requests resolved
without human intervention
-32%
-32%
reduction in support
workload after 30 days
1,4s
1,4s
average
response time
FAQ
FAQ
FAQ
Got a question in mind?
Got a question in mind?
What is an Al chatbot for e-commerce?
An Al chatbot for e-commerce is a powerful tool designed to simulate intelligent conversations with your customers through your website or mobile application. Using advanced artificial intelligence technologies, these chatbots understand and process user queries in real time, offering relevant answers and assisting customers in their purchasing journey. They are programmed to not only answer frequently asked questions but also to encourage purchases by recommending personalized products. The main advantage of a chatbot like Qstomy is its ability to provide continuous, 24/7 customer service without the costs associated with a traditional support team. By automating customer interactions, chatbots free your employees from repetitive tasks, allowing them to focus on more strategic aspects of your business.
Why is Qstomy different?
How does Qstomy understand my brand and products?
How does Qstomy guarantee the protection of my data?
What is an Al chatbot for e-commerce?
An Al chatbot for e-commerce is a powerful tool designed to simulate intelligent conversations with your customers through your website or mobile application. Using advanced artificial intelligence technologies, these chatbots understand and process user queries in real time, offering relevant answers and assisting customers in their purchasing journey. They are programmed to not only answer frequently asked questions but also to encourage purchases by recommending personalized products. The main advantage of a chatbot like Qstomy is its ability to provide continuous, 24/7 customer service without the costs associated with a traditional support team. By automating customer interactions, chatbots free your employees from repetitive tasks, allowing them to focus on more strategic aspects of your business.
Why is Qstomy different?
How does Qstomy understand my brand and products?
How does Qstomy guarantee the protection of my data?
What is an Al chatbot for e-commerce?
An Al chatbot for e-commerce is a powerful tool designed to simulate intelligent conversations with your customers through your website or mobile application. Using advanced artificial intelligence technologies, these chatbots understand and process user queries in real time, offering relevant answers and assisting customers in their purchasing journey. They are programmed to not only answer frequently asked questions but also to encourage purchases by recommending personalized products. The main advantage of a chatbot like Qstomy is its ability to provide continuous, 24/7 customer service without the costs associated with a traditional support team. By automating customer interactions, chatbots free your employees from repetitive tasks, allowing them to focus on more strategic aspects of your business.
Why is Qstomy different?
How does Qstomy understand my brand and products?
How does Qstomy guarantee the protection of my data?
Still have questions? Contact us at
Still have questions? Contact us at
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No-code solution, no technical knowledge required. AI trained on your e-shop and non-intrusive.
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Subscribe to the newsletter and get a personalized e-book!
No-code solution, no technical knowledge required. AI trained on your e-shop and non-intrusive.
*Unsubscribe anytime. We don't spam.
Subscribe to the newsletter and get a personalized e-book!
No-code solution, no technical knowledge required. AI trained on your e-shop and non-intrusive.
*Unsubscribe anytime. We don't spam.