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An AI designed for

An AI designed to convert, not just chat

It recommends, encourages, reassures, and motivates people to take action.

It recommends, encourages, reassures, and motivates people to take action.

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Book a demo

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Built for Shopify

All personal data

are protected and secure

Smart Pop

Dynamic pop-up system with three levels of intrusiveness, allowing the display of product recommendations, coupons, or purchase incentives based on user behavior.

Dynamic pop-up system with three levels of intrusiveness, allowing the display of product recommendations, coupons, or purchase incentives based on user behavior.

Gorgias

Ostomy

Main problem addressed

Centralize multichannel customer support with a human team and AI

Convert and automate e-commerce conversations on Shopify

Product logic

Helpdesk + AI Agent + AI Shopping Assistant

Native Shopify e-commerce AI Chatbot (Built for Shopify)

Primary user

Support team, inbox agents, CX manager

Shopify merchant, founder, e-commerce or growth manager

Business objective

Handle tickets, automate customer service, manage the multichannel inbox

Increase conversions while automating on-site support

Contextual & proactive chatbot

Contextual & proactive chatbot

Designed not to respond, but to actively sell, by adapting to the user's browsing context and actions.




  • Detecting your catalog, product page / cart / category




  • The chatbot adapts its responses according to the context of the current product page.




  • Answers are provided as interactive bubbles, and quick navigation to recommendations is available without the need for text entry.

Designed not to respond, but to actively sell, by adapting to the user's browsing context and actions.




  • Detecting your catalog, product page / cart / category




  • The chatbot adapts its responses according to the context of the current product page.




  • Answers are provided as interactive bubbles, and quick navigation to recommendations is available without the need for text entry.

Smart recommendations

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Smart recommendations

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

A conversion-oriented Shopify integration

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Built-in conversion mechanics

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data. AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data. AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Unlimited AI chats vs. tickets + AI resolutions

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Smart recommendations

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Offer


Retail price


Notable points


Starter

$10/month

3 support agents. Live chat. No automation add-on (App Store). 7-day trial. Monthly only.

Basic

$50/month (billed annually) or $60/month (billed monthly)

Unlimited agents. Help center, macros, routing. Automation add-on available.

Pro

$300/month (billed annually) or $360/month (billed monthly)

Revenue statistics. Plan recommended by Gorgias.

Advanced

$750/month (yearly) or $900/month (monthly)

Additional cost per resolution on a dedicated email server (mention pricing) beyond the selected tier

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data. AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data. AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Smart recommendations

Criterion


iAdvize


Ostomy


Positioning

E-commerce Helpdesk + AI Agent + Shopping Assistant

E-commerce AI Agent: support, sales, recommendations, and analytics

Target audience


Shopify merchants (VSEs to SMEs) looking for sales + support automation

Pricing model

Helpdesk tickets + AI resolutions (add-on)

Unlimited AI chats; AI commands billed beyond quota

Human agents

Product core (inbox, assignment, collaboration)

Automated AI Agent

Users / agents

Unlimited (Basic+), 3 agents (Starter)

No per-agent billing

Helpdesk entry price

$10/month (50 tickets, Starter)

Free then €29.99/month

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data. AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data. AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Smart recommendations

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Smart recommendations

Your priority


Preferred solution


Unified email + social inbox with an agent team

Gorgias

Refunds and order editing from the ticket

Gorgias

AI Agent for support tickets at $0.90/resolution

Gorgias

Solo merchant without a helpdesk or customer service agents

Ostomy

E-commerce AI chatbot specialized in Shopify

Ostomy

Catalog > 1,000 SKUs without immediate upgrade

Ostomy

Unlimited chats without ticket quotas

Ostomy

AI pop-ups and native Shopify promo codes

Ostomy

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data. AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data. AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Smart recommendations

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Smart recommendations

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Smart recommendations

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Qstomy, a credible and affordable alternative to market leaders

Qstomy, a credible and affordable alternative to market leaders

Alternative to Humind

Alternative to Zipchat

Alternative to iAdvize

Alternative to Tidio

Alternative to Zendesk

Alternative to Gorgias

Alternative to Intercom

Alternative to Shopify Inbox

Alternative to Chatty

Alternative to Crisp

Alternative to Re:amaze

Alternative to Richpanel

Alternative to Dialog

Alternative to Convi

Alternative to Rep AI

Frequently asked questions before installing Qstomy

Frequently asked questions before installing Qstomy

Here are the questions that e-commerce merchants ask us most often before booking a demo.

Here are the questions that e-commerce merchants ask us most often before booking a demo.

What is an AI chatbot for e-commerce?

An AI chatbot for e-commerce is a powerful tool designed to simulate intelligent conversations with your customers across your website or mobile application.

Using advanced artificial intelligence technologies, these chatbots understand and process user queries in real-time, providing relevant answers and assisting customers in their purchasing journeys. They are programmed not only to respond to frequently asked questions but also to encourage purchases by recommending personalized products. The main advantage of a chatbot like Qstomy is its ability to provide continuous customer service, 24/7, without the costs associated with a traditional support team. By automating customer interactions, chatbots free your employees from repetitive tasks, allowing them to focus on more strategic aspects of your business.

Why is Qstomy different?

How does Qstomy understand my brand and my products?

How does Qstomy ensure the protection of my data?

Ask your questions and see the agent in action

Ask your questions and see the agent in action

Book a demo