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Built for Shopify

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Smart Pop
Dialogue
Ostomy
Main problem addressed
Reduce support tickets with first-line AI and human handover
Convert and automate e-commerce conversations on Shopify
Product logic
Chatbot support + shopping assistant + inbox + helpdesk escalation
Native Shopify e-commerce AI Chatbot (Built for Shopify)
Primary user
Merchant with an existing Gorgias/Zendesk support team or helpdesk
Shopify merchant, founder, e-commerce or growth manager
Business objective
Relieve first-line support, close conversations using AI
Increase conversions while automating on-site support

Smart recommendations
Smart recommendations
A conversion-oriented Shopify integration
Built-in conversion mechanics
Unlimited AI chats vs. capped AI resolutions
Smart recommendations
Offer
Retail price
Notable points
Test only (Free)
$0/month
No live access to the shop. Unlimited, multilingual catalogue, Shopify sync.
Starter Tier 1
$19/month ($190/year, -17%)
Live widget, custom instructions, FAQ, human handover, order tracking. 7-day trial.
Starter Tier 2
$49/month ($490/year, -17%)
Same features as Tier 1. 7-day trial.
Tier 3 Starter
$99/month ($990/year, -17%)
Same features as Tier 1. 7-day trial.
Enterprise
$249/month
Account manager, dedicated onboarding, support within 5 minutes, SLA, private API key
Smart recommendations
Criterion
Convi
Ostomy
Positioning
AI Support Chatbot + Shopping Assistant (first-line support, human handover)
E-commerce AI Agent: support, sales, recommendations, and analytics
Target audience
Shopify merchants looking to reduce support tickets
Shopify merchants (VSEs to SMEs) looking for sales + support automation
AI Agent
50 to 350 resolutions/month (Starter); unlimited (Enterprise $249)
Unlimited AI chats
Free plan
Yes (sandbox, no live widget)
Free plan according to the current offer (live widget depending on the offer)
Product catalog
Unlimited (all plans)
Auto-sync with no announced learning limit
Product Recommendations
Semantic search and shopping assistant
AI recommendations and cross-selling
Smart recommendations
Smart recommendations
Your priority
Preferred solution
Reduce support tickets (first-line AI)
Convi
Escalation to Gorgias or Zendesk
Convi
Minimum entry budget ($19/month, 50 resolutions)
Convi
Unlimited AI chats without Enterprise tier
Ostomy
AI pop-ups and native Shopify promo codes
Ostomy
High volume (> 350 resolutions/month) at a controlled cost
Ostomy
Sales + support agent without external helpdesk
Ostomy
E-commerce conversion analytics (AOV, attribution)
Ostomy
Smart recommendations
Smart recommendations
Smart recommendations

Alternative to Humind

Alternative to Zipchat

Alternative to iAdvize

Alternative to Tidio

Alternative to Zendesk

Alternative to Gorgias
Alternative to Intercom

Alternative to Shopify Inbox

Alternative to Chatty
Alternative to Crisp

Alternative to Re:amaze
Alternative to Richpanel

Alternative to Dialog
Alternative to Convi

Alternative to Rep AI
What is an AI chatbot for e-commerce?
An AI chatbot for e-commerce is a powerful tool designed to simulate intelligent conversations with your customers across your website or mobile application.
Using advanced artificial intelligence technologies, these chatbots understand and process user queries in real-time, providing relevant answers and assisting customers in their purchasing journeys. They are programmed not only to respond to frequently asked questions but also to encourage purchases by recommending personalized products. The main advantage of a chatbot like Qstomy is its ability to provide continuous customer service, 24/7, without the costs associated with a traditional support team. By automating customer interactions, chatbots free your employees from repetitive tasks, allowing them to focus on more strategic aspects of your business.
Why is Qstomy different?
How does Qstomy understand my brand and my products?
How does Qstomy ensure the protection of my data?
Book a demo
E-commerce brands looking for a premium AI advisor for product sheets