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An AI designed for

An AI designed to convert, not just chat

It recommends, encourages, reassures, and motivates people to take action.

It recommends, encourages, reassures, and motivates people to take action.

Built for Shopify

All personal data

are protected and secure

Smart Pop

Dynamic pop-up system with three levels of intrusiveness, allowing the display of product recommendations, coupons, or purchase incentives based on user behavior.

Dynamic pop-up system with three levels of intrusiveness, allowing the display of product recommendations, coupons, or purchase incentives based on user behavior.

Dialogue

Ostomy

Main problem addressed

Reduce support tickets with first-line AI and human handover

Convert and automate e-commerce conversations on Shopify

Product logic

Chatbot support + shopping assistant + inbox + helpdesk escalation

Native Shopify e-commerce AI Chatbot (Built for Shopify)

Primary user

Merchant with an existing Gorgias/Zendesk support team or helpdesk

Shopify merchant, founder, e-commerce or growth manager

Business objective

Relieve first-line support, close conversations using AI

Increase conversions while automating on-site support

Contextual & proactive chatbot

Contextual & proactive chatbot

Designed not to respond, but to actively sell, by adapting to the user's browsing context and actions.




  • Detecting your catalog, product page / cart / category




  • The chatbot adapts its responses according to the context of the current product page.




  • Answers are provided as interactive bubbles, and quick navigation to recommendations is available without the need for text entry.

Designed not to respond, but to actively sell, by adapting to the user's browsing context and actions.




  • Detecting your catalog, product page / cart / category




  • The chatbot adapts its responses according to the context of the current product page.




  • Answers are provided as interactive bubbles, and quick navigation to recommendations is available without the need for text entry.

Smart recommendations

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Smart recommendations

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

A conversion-oriented Shopify integration

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Built-in conversion mechanics

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data. AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data. AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Unlimited AI chats vs. capped AI resolutions

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Smart recommendations

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Offer


Retail price


Notable points


Test only (Free)

$0/month

No live access to the shop. Unlimited, multilingual catalogue, Shopify sync.

Starter Tier 1

$19/month ($190/year, -17%)

Live widget, custom instructions, FAQ, human handover, order tracking. 7-day trial.

Starter Tier 2

$49/month ($490/year, -17%)

Same features as Tier 1. 7-day trial.

Tier 3 Starter

$99/month ($990/year, -17%)

Same features as Tier 1. 7-day trial.

Enterprise

$249/month

Account manager, dedicated onboarding, support within 5 minutes, SLA, private API key

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data. AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data. AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Smart recommendations

Criterion


Convi


Ostomy


Positioning

AI Support Chatbot + Shopping Assistant (first-line support, human handover)

E-commerce AI Agent: support, sales, recommendations, and analytics

Target audience

Shopify merchants looking to reduce support tickets

Shopify merchants (VSEs to SMEs) looking for sales + support automation

AI Agent

50 to 350 resolutions/month (Starter); unlimited (Enterprise $249)

Unlimited AI chats

Free plan

Yes (sandbox, no live widget)

Free plan according to the current offer (live widget depending on the offer)

Product catalog

Unlimited (all plans)

Auto-sync with no announced learning limit

Product Recommendations

Semantic search and shopping assistant

AI recommendations and cross-selling

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data. AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data. AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Smart recommendations

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Smart recommendations

Your priority


Preferred solution


Reduce support tickets (first-line AI)

Convi

Escalation to Gorgias or Zendesk

Convi

Minimum entry budget ($19/month, 50 resolutions)

Convi

Unlimited AI chats without Enterprise tier

Ostomy

AI pop-ups and native Shopify promo codes

Ostomy

High volume (> 350 resolutions/month) at a controlled cost

Ostomy

Sales + support agent without external helpdesk

Ostomy

E-commerce conversion analytics (AOV, attribution)

Ostomy

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data. AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data. AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Smart recommendations

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Smart recommendations

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Smart recommendations

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Real-time product recommendation mechanism, based on current navigation, past actions, and visitor behavioral data.

AI adjusts the level of persuasion, language, and content density based on the visitor's engagement profile.

Frequently asked questions before installing Qstomy

Frequently asked questions before installing Qstomy

Here are the questions that e-commerce merchants ask us most often before booking a demo.

Here are the questions that e-commerce merchants ask us most often before booking a demo.

What is an AI chatbot for e-commerce?

An AI chatbot for e-commerce is a powerful tool designed to simulate intelligent conversations with your customers across your website or mobile application.

Using advanced artificial intelligence technologies, these chatbots understand and process user queries in real-time, providing relevant answers and assisting customers in their purchasing journeys. They are programmed not only to respond to frequently asked questions but also to encourage purchases by recommending personalized products. The main advantage of a chatbot like Qstomy is its ability to provide continuous customer service, 24/7, without the costs associated with a traditional support team. By automating customer interactions, chatbots free your employees from repetitive tasks, allowing them to focus on more strategic aspects of your business.

Why is Qstomy different?

How does Qstomy understand my brand and my products?

How does Qstomy ensure the protection of my data?

Ask your questions and see the agent in action

Ask your questions and see the agent in action

Book a demo

E-commerce brands looking for a premium AI advisor for product sheets