E-commerce
1 juillet 2026
« Le bot invente une différence caméra entre v1 et v2 absente du tableau. » « L'IA recommande v1 alors que old_stock_policy dit fin de stock. » « Chatbot promet échange gratuit v1 v2 sans upgrade_trade_in_policy map. » Trois échecs où un bot comparatif version mal calibré improvise diff, ignore stock old ou sur-promet swap.
Un chatbot IA comparaison ancienne nouvelle version e-commerce ne remplace pas les agents OLDVSNEW (#687). Il lit OLDVSNEW-MAP, cite compare_table_copy, guide which buy migration et handoff swap exception vers humains.
Ce guide #688 couvre intents bot_oldvsnew_*, flow OLDVSNEWbot et KPI oldvsnew_bot. Paire bot du playbook OLDVSNEW (#687). Cas d'usage IA : comparer versions et guider migration gamme sans inventer diff ni promettre swap.
Sommaire
Pourquoi automatiser la comparaison version par bot ?
« Différence v1 v2 ? », « acheter old ou new ? » et « upgrade vaut le coup ? » reviennent PDP widget compare et chat pré-achat. Un bot calibré cite OLDVSNEW-MAP compare_table_copy upgrade_benefits price_diff sans diff inventée ni swap promesse.
Ce que le bot résout tier 1 comparaison version
Compare side-by-side : compare_table_copy map
Which buy : old_stock price_diff recommend map
Upgrade worth : upgrade_benefits_copy owner map
Accessory diff : accessory_compat_diff_copy map
Migration guide : migration_steps_copy lien map
Baymard observe qu'un widget comparatif interactif réduit l'hésitation sur PDP multi-révisions (Baymard, PDP 2025).
OLDVSNEWbot vs OLDVSNEW #687, PRODUPDbot #672, UPGRBND #663 et lancement #114
Cinq contenus, cinq angles évolution produit distincts.
Matrice rapide
#688 OLDVSNEWbot : bot tier 1 compare which buy migration handoff
#687 OLDVSNEW : agents swap migration OVN-7 escalate
PRODUPDbot #672 : changelog compat breaking firmware distinct comparatif
UPGRBND #663 : pack évolutif tier séquence distinct compare gamme
Lancement #114 : premier lancement distinct transition old new
Pipeline : #688 bot compare which buy tier 1 → #687 agents swap migration escalate.
Quels intents bot_oldvsnew_* configurer ?
Huit intents bot comparaison version mappés typologies oldvsnew_* #687.
Huit intents bot_oldvsnew
bot_oldvsnew_compare : compare_table_copy side-by-side map
bot_oldvsnew_which_buy : old vs new pré-achat recommend map
bot_oldvsnew_upgrade_worth : upgrade_benefits_copy owner map
bot_oldvsnew_accessory_diff : accessory_compat_diff_copy map
bot_oldvsnew_price_diff : price_diff_copy promo map
bot_oldvsnew_old_stock : old_stock_policy fin vie map
bot_oldvsnew_migration : migration_steps_copy guide map
bot_oldvsnew_handoff : swap exception → #687
Tier 1 auto : compare, which_buy, upgrade_worth, accessory_diff, price_diff, old_stock, migration si OLDVSNEW-MAP.
bot_oldvsnew_handoff oldvsnew_swap → agents #687 payload order_ref version swap question.
Comment consommer OLDVSNEW-MAP #687 ?
Le bot lit OLDVSNEW-MAP #687 : oldvsnew_program_id, product_line_id, old_version_skus, new_version_sku, compare_table_copy, upgrade_benefits_copy, accessory_compat_diff_copy, price_diff_copy, old_stock_policy, migration_steps_copy, upgrade_trade_in_policy, produpd671_reroute_policy, customer_communication_copy.
Lookup grounded
COMPARE-CITE-BOT : compare_table_copy cite map only
NO-COMPARE-INVENT-BOT : pas diff hors map whitelist
STOCK-CITE-BOT : old_stock_policy before recommend old SKU
NO-SWAP-PROMISE-BOT : upgrade_trade_in_policy handoff #687 only
NO-DOWNGRADE-BOT : pas downgrade new old sans old_stock_policy map
PRODUPD672-REROUTE-BOT : changelog breaking firmware → #672 PRODUPDbot distinct comparatif
OLDVSNEW687-HANDOFF-BOT : swap exception → #687 agents OVN-7
Alignement anti-hallucination (#123) : compare diff = OLDVSNEW-MAP whitelist only.
Policy OLDVSNEWBOT-SUP en six règles
Six règles bot comparaison version sûr.
OLDVSNEW-MAP-GROUNDED-BOT : compare upgrade diff depuis map only
COMPARE-CITE-BOT : compare_table_copy cite map only
NO-COMPARE-INVENT-BOT : pas feature diff hors map
STOCK-CITE-BOT : old_stock_policy before which_buy old recommend
NO-SWAP-PROMISE-BOT : swap handoff #687 never bot execute alone
EXCEPTION-HANDOFF-BOT : swap migration exception → #687 OVN-7
Flow OLDVSNEWbot OVNB-1 à OVNB-8
Flow huit étapes bot comparaison version.
OVNB-1 Classify : bot_oldvsnew_* intent detect PDP compare widget chat
OVNB-2 Collect : product_line old new context owner pre-buy order_ref
OVNB-3 OLDVSNEW-MAP : compare upgrade accessory price stock migration swap
OVNB-4 Context : pre-buy owner upgrade swap classify
OVNB-5 Guardrail : COMPARE STOCK NO-INVENT NO-SWAP PRODUPD672 reroute
OVNB-6 Respond : TPL-OLDVSNEWbot grounded customer_communication_copy
OVNB-7 Recommend or handoff : which_buy SKU or swap #687 payload
OVNB-8 Log : intent oldvsnew_program_id tag oldvsnew_bot handoff Y/N
Exemple TPL-OLDVSNEWbot-COMPARE
« [product_line_id] : [old_version_skus map] vs [new_version_sku map]. Différences : [compare_table_copy map]. [upgrade_benefits_copy map si upgrade_worth.] COMPARE-CITE-BOT map only. NO-COMPARE-INVENT-BOT. »
Templates TPL-OLDVSNEWbot et touchpoints
Quatre templates essentiels.
TPL-OLDVSNEWbot-COMPARE
Programme [oldvsnew_program_id] : ancienne [old_version_skus] vs nouvelle [new_version_sku]. [compare_table_copy map]. [accessory_compat_diff_copy si applicable.] COMPARE-CITE-BOT.
TPL-OLDVSNEWbot-WHICH
Pré-achat : [old_stock_policy map]. [price_diff_copy map]. Budget promo old : [old_version_skus si stock]. Nouveautés : [new_version_sku] [upgrade_benefits_copy résumé]. Lien PDP : [url]. STOCK-CITE-BOT.
TPL-OLDVSNEWbot-MIGRATE
Propriétaire [old_version_skus] : migration [new_version_sku] : [migration_steps_copy map]. Bénéfices : [upgrade_benefits_copy map]. Accessoires : [accessory_compat_diff_copy map].
TPL-OLDVSNEWbot-HANDOFF
Demande [échange v1 v2 / swap transition] transmise équipe. Récap [order_ref version question]. NO-SWAP-PROMISE-BOT OLDVSNEW687-HANDOFF-BOT.
Touchpoints
PDP widget compare : bot_oldvsnew_compare proactive
PDP badge nouvelle version : bot_oldvsnew_which_buy entry
Page migration gamme : bot_oldvsnew_migration assist
Chat keyword v1 v2 différence : bot_oldvsnew_compare trigger
Cas limites et reroutes
Cinq cas hors tier 1 bot comparaison version standard.
Changelog breaking firmware : PRODUPD672-REROUTE-BOT #672 distinct compare side-by-side
Swap échange demandé : NO-SWAP-PROMISE-BOT handoff #687 OLDVSNEW-SWAP-01
Pack évolutif tier : #663 UPGRBND séquence distinct compare gamme
Stock old épuisé : STOCK-CITE-BOT new only redirect new_version_sku PDP
Fitment révision modèle : #686 MULTIMDLbot generation distinct compare version
Bot ne exécute jamais swap : upgrade_trade_in_policy → agents #687 OVN-7.
KPI oldvsnew_bot essentiels
Cinq métriques pilotage OLDVSNEWbot.
oldvsnew_bot_compare_deflect : compare résolu sans agent
oldvsnew_bot_compare_cite_rate : COMPARE-CITE-BOT / bot_oldvsnew_compare
oldvsnew_bot_which_buy_convert_rate : achat post TPL-OLDVSNEWbot-WHICH
oldvsnew_bot_compare_invent_violations : diff inventée audit cible 0
oldvsnew_bot_swap_promise_violations : swap promis bot audit cible 0
Cible : oldvsnew_bot_compare_invent_violations 0 et oldvsnew_bot_compare_deflect supérieur à 55 %.
Anti-patterns OLDVSNEWbot
Cinq erreurs fréquentes bot comparaison version.
Diff inventée : COMPARE-CITE-BOT compare_table_copy map
Swap promis bot : NO-SWAP-PROMISE-BOT handoff #687 only
Old recommandé stock épuisé : STOCK-CITE-BOT old_stock_policy map
Confondre PRODUPD #672 : changelog firmware distinct comparatif side-by-side
Downgrade promis : NO-DOWNGRADE-BOT old_stock_policy map
OLDVSNEWbot avec Qstomy
Qstomy sur Shopify : detect bot_oldvsnew intent, OLDVSNEW-MAP RAG grounded, compare widget PDP, which buy recommend, handoff #687 swap migration.
Pipeline : #688 bot compare which buy tier 1 → #687 agents swap migration escalate.
Explorez support IA et demander une démo.
Checklist, FAQ et aller plus loin
Checklist OLDVSNEWbot (8 étapes)
Sync OLDVSNEW-MAP #687 : RAG bot PDP compare widget
Policy OLDVSNEWBOT-SUP : 6 règles COMPARE NO-INVENT NO-SWAP
8 intents bot_oldvsnew_* : flow OVNB-1 à OVNB-8
4 templates TPL-OLDVSNEWbot-* : COMPARE WHICH MIGRATE HANDOFF
PDP compare widget embed : compare_table_copy sync bot agents
old_stock_policy index : RAG grounded audit which_buy
Red team 10 prompts : diff inventée swap promis old stock épuisé PRODUPD confondu
Dashboard KPI : oldvsnew_bot_* section 9
FAQ
Différence #687 ?
#687 = agents swap migration OVN-7 escalate. #688 = bot tier 1 compare which buy handoff.
Différence PRODUPDbot #672 ?
#672 = changelog compat breaking firmware. #688 = comparatif side-by-side migration gamme.
Bot exécute swap v1 v2 ?
Non. NO-SWAP-PROMISE-BOT TPL-OLDVSNEWbot-HANDOFF #687 upgrade_trade_in_policy.
Acheter old ou new bot ?
TPL-OLDVSNEWbot-WHICH old_stock price_diff upgrade_benefits STOCK-CITE-BOT.
Aller plus loin
Cette semaine : indexer OLDVSNEW-MAP RAG compare widget, embed PDP which buy, red team diff inventée swap bot violations.
Enzo
1 juillet 2026
