E-commerce
July 1, 2026
"The bot invents a camera difference between v1 and v2 that is absent from the table." "The AI recommends v1 even though old_stock_policy says end of stock." "Chatbot promises free exchange between v1 and v2 without upgrade_trade_in_policy map." Three failures where a poorly calibrated version comparison bot improvises differences, ignores old stock, or over-promises swaps.
An e-commerce old vs new version comparison AI chatbot does not replace OLDVSNEW agents (#687). It reads OLDVSNEW-MAP, quotes compare_table_copy, guides which buy migration and hands off swap exceptions to humans.
This guide #688 covers intents bot_oldvsnew_*, flow OLDVSNEWbot and KPI oldvsnew_bot. Pair bot of the OLDVSNEW playbook (#687). AI use case: comparing versions and guiding range migration without inventing differences or promising swaps.
Summary
Why automate version comparison via bot?
"Difference v1 v2?", "buy old or new?" and "upgrade worth it?" regularly appear in PDP compare widgets and pre-purchase chat. A calibrated bot cites OLDVSNEW-MAP compare_table_copy upgrade_benefits price_diff without invented differences or promise swaps.
What the bot solves tier 1 version comparison
Compare side-by-side: compare_table_copy map
Which buy: old_stock price_diff recommend map
Upgrade worth: upgrade_benefits_copy owner map
Accessory diff: accessory_compat_diff_copy map
Migration guide: migration_steps_copy link map
Baymard notes that an interactive comparison widget reduces hesitation on multi-revision PDPs (Baymard, PDP 2025).
OLDVSNEWbot vs OLDVSNEW #687, PRODUPDbot #672, UPGRBND #663 and launch #114
Five pieces of content, five distinct product evolution angles.
Quick matrix
#688 OLDVSNEWbot: tier 1 bot compare which buy migration handoff
#687 OLDVSNEW: agents swap migration OVN-7 escalate
PRODUPDbot #672: changelog compat breaking firmware distinct comparative
UPGRBND #663: evolutive pack tier sequence distinct compare range
Launch #114: first launch distinct transition old new
Pipeline: #688 bot compare which buy tier 1 → #687 agents swap migration escalate.
Which bot_oldvsnew_* intents should be configured?
Eight mapping comparison bot intents oldvsnew_* typologies #687.
Eight intents bot_oldvsnew
bot_oldvsnew_compare : side-by-side map compare_table_copy
bot_oldvsnew_which_buy : pre-purchase recommend map old vs new
bot_oldvsnew_upgrade_worth : owner map upgrade_benefits_copy
bot_oldvsnew_accessory_diff : accessory_compat_diff_copy map
bot_oldvsnew_price_diff : promo map price_diff_copy
bot_oldvsnew_old_stock : end of life map old_stock_policy
bot_oldvsnew_migration : guide map migration_steps_copy
bot_oldvsnew_handoff : swap exception → #687
Tier 1 auto : compare, which_buy, upgrade_worth, accessory_diff, price_diff, old_stock, migration if OLDVSNEW-MAP.
bot_oldvsnew_handoff oldvsnew_swap → agents #687 payload order_ref version swap question.
How do I consume OLDVSNEW-MAP #687?
The bot reads OLDVSNEW-MAP #687: oldvsnew_program_id, product_line_id, old_version_skus, new_version_sku, compare_table_copy, upgrade_benefits_copy, accessory_compat_diff_copy, price_diff_copy, old_stock_policy, migration_steps_copy, upgrade_trade_in_policy, produpd671_reroute_policy, customer_communication_copy.
Lookup grounded
COMPARE-CITE-BOT: compare_table_copy cite map only
NO-COMPARE-INVENT-BOT: no diff outside whitelist map
STOCK-CITE-BOT: old_stock_policy before recommend old SKU
NO-SWAP-PROMISE-BOT: upgrade_trade_in_policy handoff #687 only
NO-DOWNGRADE-BOT: no downgrade new old without old_stock_policy map
PRODUPD672-REROUTE-BOT: changelog breaking firmware → #672 PRODUPDbot distinct comparison
OLDVSNEW687-HANDOFF-BOT: swap exception → #687 agents OVN-7
Alignment anti-hallucination (#123): compare diff = OLDVSNEW-MAP whitelist only.
OLDVSNEWBOT-SUP policy in six rules
Six bot rules comparison safe version.
OLDVSNEW-MAP-GROUNDED-BOT: compare upgrade diff from map only
COMPARE-CITE-BOT: compare_table_copy cite map only
NO-COMPARE-INVENT-BOT: no feature diff outside map
STOCK-CITE-BOT: old_stock_policy before which_buy old recommend
NO-SWAP-PROMISE-BOT: swap handoff #687 never bot execute alone
EXCEPTION-HANDOFF-BOT: swap migration exception → #687 OVN-7
Flow OLDVSNEWbot OVNB-1 to OVNB-8
Eight-step bot flow version comparison.
OVNB-1 Classify: bot_oldvsnew_* intent detect PDP compare widget chat
OVNB-2 Collect: product_line old new context owner pre-buy order_ref
OVNB-3 OLDVSNEW-MAP: compare upgrade accessory price stock migration swap
OVNB-4 Context: pre-buy owner upgrade swap classify
OVNB-5 Guardrail: COMPARE STOCK NO-INVENT NO-SWAP PRODUPD672 reroute
OVNB-6 Respond: TPL-OLDVSNEWbot grounded customer_communication_copy
OVNB-7 Recommend or handoff: which_buy SKU or swap #687 payload
OVNB-8 Log: intent oldvsnew_program_id tag oldvsnew_bot handoff Y/N
Example TPL-OLDVSNEWbot-COMPARE
"[product_line_id]: [old_version_skus map] vs [new_version_sku map]. Differences: [compare_table_copy map]. [upgrade_benefits_copy map if upgrade_worth.] COMPARE-CITE-BOT map only. NO-COMPARE-INVENT-BOT."
TPL-OLDVSNEWbot and touchpoints templates
Four essential templates.
TPL-OLDVSNEWbot-COMPARE
Program [oldvsnew_program_id]: old [old_version_skus] vs new [new_version_sku]. [compare_table_copy map]. [accessory_compat_diff_copy if applicable.] COMPARE-CITE-BOT.
TPL-OLDVSNEWbot-WHICH
Pre-purchase: [old_stock_policy map]. [price_diff_copy map]. Promo budget old: [old_version_skus if in stock]. New arrivals: [new_version_sku] [upgrade_benefits_copy summary]. PDP Link: [url]. STOCK-CITE-BOT.
TPL-OLDVSNEWbot-MIGRATE
Owner [old_version_skus]: migration [new_version_sku]: [migration_steps_copy map]. Benefits: [upgrade_benefits_copy map]. Accessories: [accessory_compat_diff_copy map].
TPL-OLDVSNEWbot-HANDOFF
Request [v1 v2 exchange / swap transition] forwarded to team. Recap [order_ref version question]. NO-SWAP-PROMISE-BOT OLDVSNEW687-HANDOFF-BOT.
Touchpoints
PDP widget compare: bot_oldvsnew_compare proactive
PDP new version badge: bot_oldvsnew_which_buy entry
Range migration page: bot_oldvsnew_migration assist
Chat keyword v1 v2 difference: bot_oldvsnew_compare trigger
Edge cases and reroutes
Five cases outside tier 1 bot standard version comparison.
Breaking firmware changelog: PRODUPD672-REROUTE-BOT #672 distinct side-by-side comparison
Requested exchange swap: NO-SWAP-PROMISE-BOT handoff #687 OLDVSNEW-SWAP-01
Tier upgrade pack: #663 UPGRBND sequence distinct range comparison
Old stock depleted: STOCK-CITE-BOT new only redirect new_version_sku PDP
Model revision fitment: #686 MULTIMDLbot generation distinct version comparison
Bot never performs swap: upgrade_trade_in_policy → agents #687 OVN-7.
Essential oldvsnew_bot KPIs
Five OLDVSNEWbot steering metrics.
oldvsnew_bot_compare_deflect: compare resolved without agent
oldvsnew_bot_compare_cite_rate: COMPARE-CITE-BOT / bot_oldvsnew_compare
oldvsnew_bot_which_buy_convert_rate: purchase post TPL-OLDVSNEWbot-WHICH
oldvsnew_bot_compare_invent_violations: invented difference target audit 0
oldvsnew_bot_swap_promise_violations: promised swap bot target audit 0
Target: oldvsnew_bot_compare_invent_violations 0 and oldvsnew_bot_compare_deflect greater than 55%.
OLDVSNEWbot anti-patterns
Five common errors in bot version comparison.
Invented diff: COMPARE-CITE-BOT compare_table_copy map
Promised swap bot: NO-SWAP-PROMISE-BOT handoff #687 only
Old recommended out of stock: STOCK-CITE-BOT old_stock_policy map
Confusing PRODUPD #672: firmware changelog distinct side-by-side comparison
Promised downgrade: NO-DOWNGRADE-BOT old_stock_policy map
OLDVSNEWbot with Qstomy
Qstomy on Shopify: detect bot_oldvsnew intent, OLDVSNEW-MAP RAG grounded, compare widget PDP, which buy recommend, handoff #687 swap migration.
Pipeline: #688 bot compare which buy tier 1 → #687 agents swap migration escalate.
Explore AI support and request a demo.
Checklist, FAQ and going further
OLDVSNEWbot Checklist (8 steps)
Sync OLDVSNEW-MAP #687: RAG bot PDP compare widget
Policy OLDVSNEWBOT-SUP: 6 rules COMPARE NO-INVENT NO-SWAP
8 intents bot_oldvsnew_*: flow OVNB-1 to OVNB-8
4 templates TPL-OLDVSNEWbot-*: COMPARE WHICH MIGRATE HANDOFF
PDP compare widget embed: compare_table_copy sync bot agents
old_stock_policy index: RAG grounded audit which_buy
Red team 10 prompts: invented diff promised swap old stock depleted PRODUPD confused
Dashboard KPI: oldvsnew_bot_* section 9
FAQ
Difference #687?
#687 = agents swap migration OVN-7 escalate. #688 = bot tier 1 compare which buy handoff.
Difference PRODUPDbot #672?
#672 = changelog compat breaking firmware. #688 = side-by-side migration comparison range.
Bot executes swap v1 v2?
No. NO-SWAP-PROMISE-BOT TPL-OLDVSNEWbot-HANDOFF #687 upgrade_trade_in_policy.
Buy old or new bot?
TPL-OLDVSNEWbot-WHICH old_stock price_diff upgrade_benefits STOCK-CITE-BOT.
Going further
This week: index OLDVSNEW-MAP RAG compare widget, embed PDP which buy, red team invented diff swap bot violations.
Enzo
July 1, 2026
