E-commerce
July 1, 2026
"The bot redirects me to the 404 link in my bio." "The AI offers no alternative when the Pinterest pin is dead." "Chatbot doesn't know that the story UTM has expired." Three failures where a miscalibrated broken social link bot leaves the session with no recovery.
An e-commerce broken social link AI chatbot does not replace BROKLINK agents (#945). It reads BROKLINK-MAP, checks URL HTTP status, cites equivalent_pdp current_offer, and handoff ops redirect to humans.
This guide #946 covers intents bot_broklink_*, flow BROKLINKBOT, and KPI broklink_bot. Pair bot of the BROKLINK playbook (#945). Usecase: recover social session dead URL to product or equivalent offer.
Summary
Why botify the recovery of a broken social link?
The customer arrives from Instagram Pinterest TikTok with a dead URL, often on mobile. A calibrated bot parses the URL, verifies the HTTP 404, looks up BROKLINK-MAP, and returns an immediate equivalent_pdp without a dead end.
What the bot resolves tier 1
Broken URL detected: HTTP status redirect chain confirmed
Product recovery: equivalent_pdp map grounded
Expired UTM: current_offer expiry_date cited
Alternative landing: equivalent_collection if page is down
Correct locale: boutique_url customer market
Social commerce journeys lose up to 40% of clicks when the destination is a 404 without redirect recovery (Shopify, social commerce 2026). The bot intercepts bot_broklink_recovery before the agent's dead end.
BROKLINKBOT #946 vs BROKLINK #945, SHORTVIDbot #944, ADLC #931 and EXPIADbot #930
Seven social link bot contents, seven distinct roles.
Quick matrix
#946 BROKLINKBOT: tier 1 dead URL bot → equivalent_pdp recovery offer
BROKLINK #945: agents verify ops flag locale redirect execute
SHORTVIDbot #944: product short video distinct bio link 404
ADLCbot #932: page loads false promise distinct dead URL
EXPIADbot #930: expired ad offer capture distinct technical link
Social #134: social commerce general policy
OOS #106: live out-of-stock page distinct 404
Pipeline: bot paste URL recovery cite → #945 ops redirect locale handoff execute.
Which bot_broklink_* intents should be configured?
Eight social link bot intents mapped to typologies #945.
Eight bot_broklink intents
bot_broklink_url_detect: detect broken URL referral message
bot_broklink_http_verify: status redirect chain broken confirm
bot_broklink_registry_lookup: BROKLINK-MAP original_url match
bot_broklink_recovery_pdp: active substitute equivalent_pdp
bot_broklink_utm_expired: current_offer expiry_date map
bot_broklink_landing_alt: equivalent_collection page down
bot_broklink_locale_fix: boutique_url correct market
bot_broklink_handoff: redirect_error ops → #945
Tier 1 auto: url_detect, http_verify, registry_lookup, recovery_pdp, utm_expired, landing_alt if URL + BROKLINK-MAP.
bot_broklink_handoff, redirect loop, mismatch live page → agents #945 payload broklink_id source_channel.
How should BROKLINK-MAP #945 be consumed?
The bot reads BROKLINK-MAP #945: broklink_id, source_channel, original_url, target_sku, equivalent_pdp, equivalent_collection, utm_campaign_ref, expiry_date, current_offer, boutique_url, wrong_locale, correct_locale, agent_handoff_url.
Lookup grounded
URL normalize: strip params match original_url
HTTP verify: 404 410 redirect loop detect
RECOVERY-GATE: equivalent_pdp map only
NO-DEAD-END-BOT: always alternative if broken confirm
ADLC-REROUTE-BOT: 200 page false promise → #932
Widget: "My link does not work" entry + paste URL field mobile first.
BROKLINKBOT-SUP Policy in six rules
Six rules for a secure social link recovery bot.
LINK-REGISTRY-GATE: lookup BROKLINK-MAP before recovery
RECOVERY-GATE: equivalent_pdp equivalent_collection map only
NO-DEAD-END-BOT: never redirect to a confirmed dead URL
HTTP-VERIFY-BOT: status check before recovery or reroute
OPS-FLAG-SIGNAL-BOT: log broklink_ops_flag if source is public
SHORTVID-OOS-REROUTE-BOT: product video → #944, live OOS → #106
Flow BROKLINKBOT BLB-1 to BLB-8
Eight-step flow: ingest detect verify lookup recover reroute handoff log.
BLB-1 Ingest: message broken link bio pin UTM story
BLB-2 URL detect: bot_broklink_url_detect parse
BLB-3 HTTP verify: status redirect broken confirm
BLB-4 Registry lookup: LINK-REGISTRY-GATE BROKLINK-MAP
BLB-5 Tier 1 recover: recovery_pdp utm_expired landing_alt locale
BLB-6 Reroute: ADLCbot #932 SHORTVIDbot #944 OOS #106
BLB-7 Handoff: redirect_error ops → agent #945
BLB-8 Log: deflect recovery dead_end ops_flag KPI
Example TPL-BROKLINK-RECOVER
“The link is no longer active. Equivalent product: {{equivalent_pdp}}. Current offer: {{current_offer}}.”
Templates TPL-BROKLINK and touchpoints
Four short templates recovery embed widget mobile.
TPL-BROKLINK-RECOVER
[equivalent_pdp map.] [current_offer if UTM.] RECOVERY-GATE.
TPL-BROKLINK-UTM
[utm_campaign_ref expiry_date.] [current_offer map.] Campaign ended.
TPL-BROKLINK-LAND
[equivalent_collection map.] Collection page unavailable.
TPL-BROKLINK-HANDOFF
[agent_handoff_url.] Request [redirect / ops] transmitted. Link [broklink_id]. Delay [handoff_sla].
Touchpoints
"My link does not work": url_detect + paste URL
Referral instagram.com 404: auto entry recovery
Bio Linktree dead: registry_lookup + recovery_pdp
Expired UTM story: utm_expired + current_offer
Edge cases: page 200 mismatch, live OOS, redirect loop, without URL
Five cases outside tier 1 bot recovery standard.
Page 200 false promise: HTTP 200 → reroute ADLCbot #932
OOS product live page: not 404 → reroute rupture #106
Shopify redirect loop: handoff #945 redirect_error tech
No URL provided: ask for broken link + social source
Video product no link: reroute SHORTVIDbot #944
Bot does not fix Linktree bio: OPS-FLAG-SIGNAL log + handoff #945 social marketing.
Essential broklink_bot KPIs
Five BROKLINKBOT steering metrics and correlation #945.
broklink_bot_deflect: recovery without broklink_ ticket
broklink_bot_recovery_rate: % equivalent_pdp sessions provided
broklink_bot_dead_end_rate: sessions without alternative target 0
broklink_bot_reroute_accuracy: ADLC OOS SHORTVID correct reroute
broklink_bot_conversion_recovery: purchases post bot recovery session
Target: dead_end_rate at zero and recovery_rate higher than 90% post monthly BROKLINK-MAP sync.
BROKLINKBOT Anti-patterns
Five common social link bot errors.
Redirecting to dead URL: NO-DEAD-END-BOT strict
Recovery off-map: RECOVERY-GATE equivalent_pdp only
Ignoring HTTP verify: status check before recover or reroute
Treating mismatch as 404: ADLC-REROUTE if page 200
Duplicating SHORTVIDbot #944: #946 dead URL distinct video recovery
BROKLINKBOT with Qstomy
Qstomy on Shopify: detect bot_broklink intent, BROKLINK-MAP RAG grounded, HTTP verify, templates RECOVER UTM LAND, handoff #945 ops payload broklink_id.
Pipeline: #946 bot paste URL recovery → #945 ops redirect locale execute.
Scenario: DTC beauty, 8 tickets/month. Monthly registry audit. broklink_bot_deflect +51%, dead_end_rate 0%.
Explore AI support and request a demo.
Checklist, FAQ and going further
BROKLINKBOT Checklist (8 steps)
Sync BROKLINK-MAP #945: RAG bot + HTTP verify rules
Policy BROKLINKBOT-SUP: 6 NO-DEAD-END RECOVERY-GATE rules
8 intents bot_broklink_*: flow BLB-1 to BLB-8
4 templates TPL-BROKLINK-*: RECOVER UTM LAND HANDOFF
Entry paste URL mobile: url_detect broken link chip
Referral social auto detect: instagram pinterest tiktok entry
Red team 10 prompts: dead end dead URL recovery off map
Dashboard KPI: broklink_bot_* section 9
FAQ
Difference #945?
#945 = agents verify ops redirect locale execute. #946 = bot tier 1 paste URL recovery widget.
Bot returns dead link?
No. NO-DEAD-END-BOT. equivalent_pdp mandatory.
Page loads but price is incorrect?
Reroute ADLCbot #932. Not BROKLINK recovery.
Difference SHORTVIDbot #944?
#944 = short video product. #946 = social URL clicked 404 UTM expired.
Going further
This week: sync BROKLINK-MAP #945, entry paste URL, templates RECOVER, measure broklink_bot_deflect.
Enzo
July 1, 2026
