E-commerce

AI Chatbot for campaign inconsistencies: collect proof and escalate to marketing

AI Chatbot for campaign inconsistencies: collect proof and escalate to marketing

July 1, 2026

Customer: "Your ad promises -30%, the site shows full price." The bot denies it or promises a refund without proof. Ticket adlc_ad_landing_gap.

An e-commerce campaign mismatch AI chatbot collects UTM URLs and screenshots, qualifies the ad-to-landing-checkout gap from ADLC-MAP #931, deflects tier 1, and escalates to marketing if the pattern is confirmed.

This guide #932 covers bot_adlc_* intents, flows ADLCBOT ALB-1 to ALB-8, and PROOF-COLLECT-BOT guardrails. Bot pair of the ADLC playbook (#931). Use case: widget marketing escalation proof collection.

Summary

Why botify the mismatch proof collection?

The customer describes a discrepancy even before attaching a screenshot. Without a proof structure, the bot denies or promises without a registry. FUNNEL-REGISTRY-GATE aligns the widget and agents #931.

What the tier 1 bot mismatch resolves

  • Proof collection: URL UTM, landing page screenshot

  • Discrepancy qualification: ad-landing vs landing-checkout

  • Registry comparison: funnel map promise

  • Corrected link: fix_link if registry mismatch is known

  • Marketing escalation: ops_flag massive pattern

DTC Retail Example

DTC Fashion, 14 tickets/month adlc_. Bot proof collect. adlc_bot_deflect +44%, adlc_ops_flag_rate +38% structured reports in 5 weeks.

ADLCBOT #932 vs ADLC #931, EXPIAD #930, CHECKOUT #386 and ATTACH #877

Seven funnel bot contents, seven distinct roles.

Quick matrix

Pipeline: customer reports gap → #932 proof classify tier 1 → handoff #931 if reproduce bridge.

Which bot_adlc_* intents should be configured?

Eight campaign mismatch intents mapped to ADLC-MAP #931.

Eight bot_adlc intents

  • bot_adlc_mismatch_detect: detect gap between ad, landing, and checkout quotation

  • bot_adlc_proof_collect: request UTM URL and path screenshot

  • bot_adlc_registry_compare: compare funnel promise with registry

  • bot_adlc_gap_classify: shipping mismatch (ad_landing vs landing_checkout)

  • bot_adlc_fix_link_offer: corrected code link if registry is known

  • bot_adlc_no_mismatch_explain: compliant user journey explanation

  • bot_adlc_ops_escalate: massive pattern → marketing #931

  • bot_adlc_feed_loop: consume LOG #931 funnel_registry

Each interaction logs utm_campaign, adlc_* intent, and deflect_or_handoff.

How to consume ADLC-MAP #931?

The bot reads ADLC-MAP #931 + bot fields: campaign_id, ad_copy, landing_url, checkout_code, shipping_promise, sku_collection, proof_fields_required, fix_link_url, fix_code, no_mismatch_explain_copy, ops_escalate_threshold, agent_handoff_url, funnel_registry_active.

Bot campaign mismatch guardrails

  • FUNNEL-REGISTRY-GATE : compares promise from registry only

  • PROOF-COLLECT-BOT : URL capture before mismatch confirmation

  • NO-AUTO-CONFIRM-BOT : do not confirm mismatch without minimum proof

  • NO-AUTO-BRIDGE-BOT : agent goodwill gesture #931 only

  • FIX-LINK-GROUNDED-BOT : link code from known registry

  • OPS-ESCALATE-BOT : UTM ticket threshold → marketing flag

  • AGENT-HANDOFF-BOT : reproduce bridge → agent #931

  • ADLC-FEED-LOOP-BOT : LOG #931 enriches funnel_registry widget

ADLCBOT-SUP policy in six rules

Six mismatch campaign manager rules on the widget side.

  1. FUNNEL-REGISTRY-GATE: registry lookup before gap response

  2. PROOF-COLLECT-BOT: proof_collect before gap_classify

  3. NO-AUTO-CONFIRM-BOT: no MISMATCH-OK without proof

  4. FIX-LINK-GROUNDED-BOT: fix_link known registry only

  5. OPS-ESCALATE-BOT: UTM pattern marketing threshold

  6. ADLC-FEED-LOOP-BOT: LOG #931 widget review within 48 hours

ADLCBOT ALB-1 to ALB-8 flow

Eight-step flow: mismatch detect proof collect registry classify answer escalate log.

  1. ALB-1 Ingest: gap message ad landing checkout abandon

  2. ALB-2 Mismatch detect: quote broken promise

  3. ALB-3 Proof collect: UTM URL ad landing capture

  4. ALB-4 Registry compare: FUNNEL-REGISTRY-GATE lookup

  5. ALB-5 Classify gap: ad_landing landing_checkout shipping

  6. ALB-6 Tier 1 answer: fix_link no_mismatch ops_escalate

  7. ALB-7 Handoff: bridge reproduce → agent #931

  8. ALB-8 Log: deflect proof_complete ops_escalate

Example TPL-ADLC-PROOF

"To verify the gap, please share the page URL or an ad + landing image."

TPL-ADLC Templates and touchpoints

Four short mismatch embed templates.

TPL-ADLC-PROOF

[proof_fields map.] URL or screenshot. PROOF-COLLECT.

TPL-ADLC-GAP

[gap_type map.] Qualified gap. Under verification. NO-AUTO-CONFIRM.

TPL-ADLC-FIX

[fix_link_url map.] [fix_code map.] FIX-LINK-GROUNDED.

TPL-ADLC-ESCALATE

[ops_flag_copy map.] Reported to marketing. OPS-ESCALATE.

Touchpoints

  • "Lying ad": proof_collect + gap_classify

  • Shared URL: registry_compare classify

  • Known registry fix: fix_link_offer tier 1

  • LOG ADLC #931: feed_loop funnel_registry

Edge cases: incomplete proof, compliant path, massive pattern

Five cases outside the standard flow.

  • Incomplete proof: proof_collect follow-up without denying

  • Registry compliant path: no_mismatch_explain copy map

  • Known registry fix: fix_link_offer without agent handoff

  • Refund request: NO-AUTO-BRIDGE handoff #931

  • 5+ sessions same UTM 24 h: immediate marketing ops_escalate

Essential adlc_bot KPIs

Five ADLCBOT monitoring metrics and #931 correlation.

  • adlc_bot_deflect: qualified mismatches without adlc_ ticket

  • adlc_bot_proof_complete_rate: % of sessions with collected proof

  • adlc_bot_gap_classify_accuracy: % gap type aligned agent #931

  • adlc_bot_ops_escalate_rate: % patterns routed to marketing

  • adlc_bot_false_confirm: confirmations without proof target 0

Target: false_confirm at zero and proof_complete above 70%.

ADLCBOT anti-patterns

Five common errors mismatch campaign bot.

  1. Confirming without proof: NO-AUTO-CONFIRM mandatory

  2. Promising refund: NO-AUTO-BRIDGE agent #931

  3. Invented link: FIX-LINK-GROUNDED registry only

  4. Ignoring ops pattern: OPS-ESCALATE UTM threshold

  5. Duplicating #386: #932 funnel promise ads only

ADLCBOT with Qstomy

Qstomy on Shopify: ADLC-MAP sync #931, proof fields UTM, templates PROOF FIX ESCALATE, ops escalate marketing dashboard, KPI adlc_bot.

Scenario: DTC mode, 14 tickets/month. Funnel registry sync. adlc_bot_deflect +44 %, adlc_ tickets -35 % in 5 weeks.

Explore AI support and request a demo.

Checklist, FAQ and going further

Checklist ADLCBOT (8 steps)

  1. Sync ADLC-MAP #931: promise funnel fix_link proof fields

  2. Policy ADLCBOT-SUP: 6 rules REGISTRY-GATE PROOF-COLLECT

  3. 8 intents bot_adlc_*: flow ALB-1 to ALB-8

  4. 4 templates TPL-ADLC-*: PROOF GAP FIX ESCALATE

  5. proof_fields: URL capture ad landing minimum

  6. ops_escalate_threshold: threshold UTM sessions 24 h

  7. Red team mismatch: false confirm bridge link test

  8. Dashboard KPI: adlc_bot_* section 9 + delta adlc_

FAQ

Difference #931?
#931 = agents reproduce resolve bridge ops. #932 = bot collects proof qualifies tier 1.

Difference #930?
#930 = expired ad offer. #932 = mismatch live current user journey.

Difference #386?
#386 = checkout fields. #932 = ads funnel campaign promise.

Does bot confirm mismatch alone?
No if fix registry unknown. Handoff #931 reproduce.

Going further

This week: sync ADLC-MAP #931, proof_collect flow, ops escalate threshold, measure adlc_bot_deflect.

Enzo

July 1, 2026

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