E-commerce
July 1, 2026
"The bot says my 15 W charger fast charges my 45 W tablet." "The AI recommends Lightning for a USB-C phone." "Chatbot approves a data-only cable for PD charging." Three failures where a miscalibrated charger bot leads to bad purchases and returns.
An AI charger compatibility chatbot does not replace CHRGCBL agents (#615). It reads CHRGCBL-MAP, filters pre-checkout compatibility, cites PD port wattage, and hands off wrong purchase exchanges to humans.
This guide #616 covers bot_chrgcbl_* intents, CHRGCBLbot flow, and chrgcbl_bot KPIs. Pair bot from the CHRGCBL playbook (#615). New AI use case for technical accessories: avoiding charger and cable purchase errors without inventing watts or promising universal compatibility.
Summary
Why automate charger compatibility using a bot?
"Which charger for my tablet?", "does this cable charge quickly?" and "USB-C or Lightning?" return on the PDP PDP cart cross-sell. A calibrated bot looks up CHRGCBL-MAP, gating compatibility before recommending without any "it should be fine".
What the tier 1 bot resolves
Wattage check: min max watts device accessory map
Port match: usb_c lightning port_type cite
Cable spec: pd usb3 cable_spec compatible
Recommend safe: official_recommended_sku COMPAT-GATE
Cart filter: block incompatible accessory checkout
Heeya observes that relevant cross-sell recommendations increase conversion when technical compatibility is verified before offering (Heeya, cross-sell reco 2026). The bot intercepts bot_chrgcbl_recommend before a NO-UNIVERSAL violation.
CHRGCBLbot vs CHRGCBL #615, accessory #351, LITHBAT #614 and product compatibility
Five contents, five distinct technical compatibility angles.
Quick matrix
#616 CHRGCBLbot: bot tier 1 wattage port recommend filter handoff
#615 CHRGCBL: agents wrong exchange recommend escalate
Accessory bot #351: case filter parent model compat gate
LITHBAT #614: integrated battery product charger_spec distinct
Product compat: general pre-purchase cross-cutting matrix
Pipeline: bot filter recommend pre-buy → #615 wrong exchange handoff post-purchase.
Which bot_chrgcbl_* intents should be configured?
Eight intents bot charger cable mapped typologies chrgcbl_* #615.
Eight intents bot_chrgcbl
bot_chrgcbl_wattage_check : min max watts device accessory map
bot_chrgcbl_port_check : port_type usb_c lightning match
bot_chrgcbl_cable_spec : cable_spec pd data charge map
bot_chrgcbl_fast_charge : fast_charge_protocol pd qc cite
bot_chrgcbl_recommend : official_recommended_sku COMPAT-GATE
bot_chrgcbl_cart_filter : block incompatible accessory cart
bot_chrgcbl_third_party : third_party_ok conditions map
bot_chrgcbl_handoff : wrong purchase exchange → #615
Tier 1 auto : wattage, port, cable, fast_charge, recommend, cart_filter, third_party if CHRGCBL-MAP + guardrails.
bot_chrgcbl_handoff, wrong purchase return → agents #615 payload device accessory order_ref.
How should CHRGCBL-MAP #615 be consumed?
The bot reads CHRGCBL-MAP #615: chrgcbl_code, device_sku_or_category, accessory_sku, port_type, max_watts_pd, min_watts_required, fast_charge_protocol, cable_spec, compatible_devices, incompatible_warning, official_recommended_sku, third_party_ok, customer_copy.
Lookup grounded
Device cart detect: device SKU cart line → CHRGCBL-MAP row
Accessory cross-sell: accessory_sku lookup before recommend
COMPAT-GATE-BOT: no recommendation without compatible map match
WATTAGE-CITE-BOT: min max watts map only, not invented
NO-UNIVERSAL-BOT: not universally compatible without compatible_devices
NO-RETURN-BOT: exchange refund handoff #615 only
Alignment anti-hallucination (#123): wattage port = CHRGCBL-MAP whitelist only.
CHRGCBLBOT-SUP policy in six rules
Six safe charger compatibility bot rules.
CHRGCBL-MAP-GROUNDED: port wattage cable from map only
COMPAT-GATE-BOT: lookup before recommend cross-sell
WATTAGE-CITE-BOT: min max watts cite map conditions
NO-UNIVERSAL-BOT: not compatible with all devices without list
NO-RETURN-BOT: wrong purchase exchange agents #615 only
LITHBAT-REROUTE-BOT: integrated battery → #614 LITHBATbot distinct
Flow CHRGCBLbot CCB-1 to CCB-8
Eight-step charger compatibility bot flow.
CCB-1 Classify: bot_chrgcbl_* intent detect
CCB-2 Collect: device SKU accessory SKU cart context
CCB-3 CHRGCBL-MAP: device accessory port watts cable
CCB-4 Compat gate: COMPAT-GATE match partial incompatible
CCB-5 Guardrail: WATTAGE-CITE NO-UNIVERSAL block if fail
CCB-6 Respond: TPL-CHRGCBLbot grounded map
CCB-7 Recommend or block: official SKU or cart_filter warn
CCB-8 Log handoff: intent chrgcbl_code tag chrgcbl_bot
Example TPL-CHRGCBLbot-RECOMMEND
"For [device SKU]: recommended charger [official_recommended_sku map] [max_watts_pd W port_type]. [customer_copy map.] [If accessory tested incompatible: [incompatible_warning map] alternative above.]"
Templates TPL-CHRGCBLbot and touchpoints
Four essential templates.
TPL-CHRGCBLbot-COMPAT
Device [device SKU] port [port_type] min [min_watts_required] W max [max_watts_pd] W. Accessory [accessory SKU]: [compatible / partial / incompatible map]. [incompatible_warning if applicable.]
TPL-CHRGCBLbot-WATT
[Device SKU]: normal charge min [min_watts_required] W, fast max [max_watts_pd] W PD. Charger [W]: [sufficient slow charge / OK max / incompatible].
TPL-CHRGCBLbot-RECOMMEND
Recommended [device SKU]: [official_recommended_sku map] [max_watts_pd W]. Cable: [cable_spec map]. PDP link: [url].
TPL-CHRGCBLbot-BLOCK
Accessory [accessory SKU] incompatible with [device SKU]: [incompatible_warning map]. Remove from cart or choose [official_recommended_sku].
Touchpoints
PDP device charging block: bot_chrgcbl_recommend embed
Cross-sell accessory cart: bot_chrgcbl_cart_filter gate
Accessory PDP pre-buy: bot_chrgcbl_wattage_check widget
Third-party charger FAQ: bot_chrgcbl_third_party entry
Edge cases and reroutes
Five cases outside tier 1 standard charger bot.
Wrong purchase return: NO-RETURN-BOT handoff #615 CHRGCBL-WRONG-01
Filter shell template: #351 accessory bot ACC350 reroute
Built-in battery product: #614 LITHBATbot charger_spec reroute
Multi-device hub: compatible_devices list map cite all
Cross-sell without device cart: collect device SKU before COMPAT-GATE
Bot never executes exchange return: wrong purchase → agents #615 workflow CC-7.
Essential billable_bot KPIs
Five CHRGCBLbot steering metrics.
chrgcbl_bot_wattage_deflect: resolved port wattage without agent
chrgcbl_bot_recommend_deflect: recommend safe resolved COMPAT-GATE
chrgcbl_bot_cart_block_rate: incompatible blocked pre-checkout
chrgcbl_bot_handoff_rate: wrong purchase / total chrgcbl bot
chrgcbl_bot_compat_hallucination_rate: invented port watts target audit 0
Target: chrgcbl_bot_compat_hallucination_rate 0 and chrgcbl_bot_cart_block_rate measurable with active cart filter.
CHRGCBLbot anti-patterns
Five common mistakes with charger compatibility bots.
Recommend without lookup: COMPAT-GATE-BOT CHRGCBL-MAP first
Invented wattage: WATTAGE-CITE-BOT min max map
Compatible with everything: NO-UNIVERSAL-BOT compatible_devices list
Direct bot exchange: NO-RETURN-BOT handoff #615
Confusing case accessory: ACC350 reroute #351 distinct port
CHRGCBLbot with Qstomy
Qstomy on Shopify: detect bot_chrgcbl intent, CHRGCBL-MAP RAG grounded, cart compat gate, recommend official SKU, handoff #615 wrong purchase payload device accessory.
Pipeline: #616 bot filter recommend pre-buy → #615 wrong exchange handoff post-purchase.
Explore AI support and request a demo.
Checklist, FAQ and going further
CHRGCBLbot Checklist (8 steps)
Sync CHRGCBL-MAP #615: RAG bot metafields load
Policy CHRGCBLBOT-SUP: 6 COMPAT-GATE-BOT rules
8 intents bot_chrgcbl_*: flow CCB-1 to CCB-8
4 templates TPL-CHRGCBLbot-*: COMPAT WATT RECOMMEND BLOCK
Cart filter rule: incompatible accessory block warn
PDP charge embed: bot_chrgcbl_recommend entry
Red team 10 prompts: invented watts Lightning USB-C wrong recommend
Dashboard KPI: chrgcbl_bot_* section 9
FAQ
Difference #615?
#615 = agents wrong exchange recommend escalate. #616 = bot tier 1 filter recommend pre-buy handoff.
Bot recommend without device?
No. COMPAT-GATE collects device SKU first.
Does bot handle returns?
No. NO-RETURN-BOT handoff #615 CHRGCBL-WRONG-01.
Difference from accessory bot #351?
#351 = case model filter. #616 = charger cable wattage PD port.
Going further
This week: index CHRGCBL-MAP RAG, enable incompatible cart filter, red team invented watts recommend without gate.
Enzo
July 1, 2026
