E-commerce
July 1, 2026
"The bot doesn't know why my photo disappeared." "The AI promises to republish my content without checking." "Chatbot confuses UGC deletion with a rejected review." Three failures where a poorly calibrated UGC bot worsens creator frustration.
An e-commerce UGC moderation AI chatbot cites the categorized reason for removal, explains rights and guidelines, and guides republication, without promising forced recovery or legal advice.
This guide #870 covers intents bot_ugcrem_*, flow UGCbot, and KPI ugcrem_bot. Pair bot of the UGCREM playbook (#869). AI use case: tier 1 UGC moderation rights and republication.
Summary
Why does a UGC bot reduce deletion tickets?
Photo removed, campaign video missing, comment deleted: the customer wants to understand quickly. A calibrated bot reads UGCREM-MAP #869, cites removal_reason_copy and rights_copy, without any NO-FORCE-REPUBLISH violation or misunderstanding of review #867.
What the bot resolves tier 1 UGC deleted
Explain removal: removal_reason_copy map category
Cite guidelines: rules_copy map community
Specify rights: rights_copy map removal usage
Guide republication: republish_copy map guidelines link
Customer support handoff: #869 payload ugcrem_* GDPR appeal
UGCbot vs UGCREM #869, UGC #215, REVMODbot #868 and PHOTOREM #871
Six UGC contents, six distinct angles on the client side.
Quick matrix
#870 UGCbot: tier 1 bot grounds rights rules republish handoff
#869 UGCREM: agents lookup APPEAL ESCALATE UR-5
UGC #215: customer photos usage support response distinct deletion
REVMODbot #868: status review text distinct UGC photo
PROOFbot #226: quote published reviews conversion distinct removed content
Anti-hallucination #123: policy map whitelist do not invent LLM reason
Pipeline: #870 bot explain tier 1 → #869 agents execute UR-5 APPEAL if dispute or DPO GDPR.
Which bot_ugcrem_* intents should be configured?
Eight UGC bot intents mapped to ugcrem_* typologies #869.
Eight bot_ugcrem intents
bot_ugcrem_why_removed: removal_reason_copy reason map
bot_ugcrem_photo_removed: photo_removed_copy gallery map
bot_ugcrem_video_removed: video_removed_copy campaign map
bot_ugcrem_rights: rights_copy usage rights withdrawal map
bot_ugcrem_rules: rules_copy UGC charter map
bot_ugcrem_republish: republish_copy resubmit map
bot_ugcrem_appeal: appeal_copy appeal map
bot_ugcrem_handoff: complex → UGCREM869-HANDOFF-BOT
Republish content or cancel deletion API → human handoff #869 UR-5 only. Bot explain guide only.
How to consume UGCREM-MAP #869?
The bot reads UGCREM-MAP #869 + bot fields: removal_reason_copy, rules_copy, rights_copy, republish_copy, appeal_copy, status_copy, limits_copy, revmod_reroute_copy, gdpr_handoff_copy.
Sensitive UGC removal guardrails
UGCREM-MAP-GROUNDED-BOT: UGC response from map only
REASON-FIRST-BOT: removal_reason_copy before debate
NO-FORCE-REPUBLISH-BOT: never promise guaranteed republication
NO-OVERRIDE-MOD-BOT: do not override bot API moderation removal
RIGHTS-COPY-BOT: rights_copy without LLM legal advice
REVMOD-REROUTE-BOT: rejected text review → REVMODbot #868
UGCREM869-HANDOFF-BOT: GDPR appeal → #869 UR-5 agents
UGCREMBOT-SUP Policy in Six Rules
Six rules for responsible UGC bot moderation.
REASON-FIRST-BOT: categorized reason before argumentation
NO-FORCE-REPUBLISH-BOT: do not promise immediate republication
NO-OVERRIDE-MOD-BOT: do not restore content by bot alone
RULES-BEFORE-DEBATE-BOT: rules_copy guidelines before dispute
RIGHTS-COPY-BOT: map rights framework, not an LLM lawyer
REVMOD-REROUTE-BOT: text review → #868, not UGCbot
UGCbot flow UGB-1 to UGB-8
Eight-step flow bot UGC embed gallery campaign hashtag submission page.
UGB-1 Classify: bot_ugcrem_* detect keyword photo removed deleted UGC rights republish
UGB-2 Lookup: content status email campaign from read-only map
UGB-3 UGCREM-MAP: removal_reason rules rights republish appeal
UGB-4 Explain: TPL-UGCREMbot-REASON according to intent
UGB-5 Guardrail: NO-FORCE-REPUBLISH NO-OVERRIDE-MOD REVMOD-REROUTE RIGHTS-COPY
UGB-6 Respond: TPL-UGCREMbot max 3 grounded sentences
UGB-7 Handoff or close: #869 #868 payload or close included OK
UGB-8 Log: intent reason_first force_republish_blocked override_blocked handoff Y/N
Example TPL-UGCREMbot-REASON
"[removal_reason_copy map.] [rules_copy map.] [republish_copy map if eligible.] REASON-FIRST-BOT."
TPL-UGCREMbot and touchpoints templates
Four short UGC moderation embed templates.
TPL-UGCREMbot-REASON
[removal_reason_copy map.] [rules_copy map.] UGCREM-MAP-GROUNDED-BOT.
TPL-UGCREMbot-RIGHTS
[rights_copy map.] [gdpr_handoff_copy map if formal.] RIGHTS-COPY-BOT.
TPL-UGCREMbot-REPUBLISH
[republish_copy map.] [rules_copy map.] NO-FORCE-REPUBLISH-BOT.
TPL-UGCREMbot-APPEAL
[appeal_copy map.] UGCREM869-HANDOFF-BOT if complex dispute.
Touchpoints
UGC gallery page: bot_ugcrem_why_removed proactive footer
Keyword photo removed: bot_ugcrem_photo_removed trigger
Keyword my UGC rights: bot_ugcrem_rights priority
Post campaign hashtag: bot_ugcrem_rules embed charter
Edge cases and reroutes
Five cases outside tier 1 standard UGC bot.
Text review rejected pending: REVMODbot #868 reroute
Formal GDPR erasure request: gdpr_handoff_copy UGCREM869-HANDOFF DPO
Privacy image rights only: handoff PHOTOREM #871 future
UGC usage by support agent: UGC #215 internal reroute
Creator partner content: limits_copy partner team
Essential ugcrem_bot KPIs
Five UGCbot steering metrics.
ugcrem_bot_removal_deflect: closed resolved without agent repeat 7d
ugcrem_bot_reason_first_rate: REASON-FIRST / total suppressions
ugcrem_bot_force_republish_violations: republish promise target audit 0
ugcrem_bot_republish_guided_rate: % republish with tracked republish_copy
ugcrem_bot_handoff_rate: escalate #869 / total ugcrem bot
Target: ugcrem_bot_force_republish_violations 0 and ugcrem_bot_reason_first_rate greater than 95%.
UGCbot anti-patterns
Five common mistakes in UGC moderation bots.
Promising republication tomorrow: NO-FORCE-REPUBLISH republish_copy without guarantee
Inventing a reason without lookup: REASON-FIRST map read-only mandatory
Restoring bot API content: NO-OVERRIDE-MOD handoff #869
Legal advice on image rights: RIGHTS-COPY map only not an LLM lawyer
Confusing UGC and text reviews: REVMOD-REROUTE #868
UGCbot with Qstomy
Qstomy on Shopify: detect bot_ugcrem intent, UGCREM-MAP RAG grounded, NO-FORCE-REPUBLISH UGC gallery guardrail, handoff enriched #869 tier 2 APPEAL moderation.
Pipeline: #870 bot explain tier 1 → #869 agents execute UR-5 if appeal or GDPR.
Scenario: DTC hashtag campaign mode. Bot #870 reason + republish guide, agents APPEAL dispute. ugcrem_bot_removal_deflect 82%, force_republish_violations 0 in 4 weeks.
Explore AI support and request a demo.
Checklist, FAQ and going further
UGCbot Checklist (8 steps)
Sync UGCREM-MAP #869: RAG bot UGC embed gallery hashtag campaign
Policy UGCREMBOT-SUP: 6 rules REASON-FIRST NO-FORCE-REPUBLISH NO-OVERRIDE-MOD
8 intents bot_ugcrem_*: flow UGB-1 to UGB-8
4 templates TPL-UGCREMbot-*: REASON RIGHTS REPUBLISH APPEAL
Block mod override API write: bot read-only no republication write
Red team 15 prompts: promise republish invent reason override legal advice
Footer Why did my content disappear?: bot_ugcrem_why_removed trigger embed
Dashboard KPI: ugcrem_bot_* section 9 force_republish_violations reason_first
FAQ
Difference #869 ?
#869 = APPEAL ESCALATE UR-5 agents. #870 = bot rights reason tier 1 without override.
Difference #868 ?
#870 = deleted UGC photo video. #868 = review text publication moderation.
Does the bot republish my content?
No. NO-FORCE-REPUBLISH-BOT. Self-service republish_copy guide.
GDPR erasure request ?
bot_ugcrem_rights TPL-RIGHTS + UGCREM869-HANDOFF DPO.
Going further
This week: deploy the Why did my content disappear footer embed, red team force_republish_violations audit, sync bot_ugcrem_rules hashtag test campaign.
Enzo
July 1, 2026
