E-commerce
July 1, 2026
"The bot says I can test the device before the installer arrives." "The AI promises a warranty while the map requires certified installation." "The chatbot invents electrical prerequisites absent from the datasheet." Three failures where a poorly calibrated mandatory installation bot authorizes premature use, false warranty, or invented prerequisites.
An e-commerce mandatory installation AI chatbot does not replace MANDINST agents (#725). It reads MANDINST-MAP, cites prerequisite_checklist before_first_use_copy, guides the certified installer, and hands off warranty exception to humans.
This guide #726 covers intents bot_mandinst_*, flow MANDINSTbot, and KPI mandinst_bot. Bot pair of the MANDINST playbook (#725). AI use case: verify prerequisites, prepare client without usage OK nor invented warranty.
Summary
Why automate the mandatory installation by bot?
"What prerequisites before delivery?", "can I turn it on to test?" and "who can install?" appear on PDP mandatory install badge and post-purchase email. A calibrated bot cites MANDINST-MAP prerequisite_checklist certified_installer_requirement without authorizing first use or warranty outside map.
What the bot resolves tier 1 mandatory install
Prerequisite checklist: prerequisite_checklist PREREQ-CITE map
Before use: before_first_use_copy NO-FIRST-USE map
Certified installer: certified_installer_requirement installer_finder_path map
Warranty info: warranty_void_without_pro_install WARRANTY-CITE map
Customer constraints: customer_constraints_copy cite map
Regulated equipment requires clear communication before first use (UK HSE, gas safety 2026). Without a grounded bot, AI amplifies dangerous use or false warranty promises.
MANDINSTbot vs MANDINST #725, PARTINST #625, DIY #228 and PARTINSTbot #626
Six contents, six distinct installation models.
Quick matrix
#726 MANDINSTbot: bot tier 1 prereq before_use installer warranty handoff
#725 MANDINST: agents warranty exception referral ops execute
PARTINSTbot #626: optional partner booking bot distinct obligation
PARTINST #625: after-sales service partner booking distinct mandatory flag
DIY #228: customer assembly tutorials distinct certified installation
CARTADDbot #720: optional checkout install add-on distinct obligation
Pipeline: #726 bot pre-requisite prep tier 1 → #725 agents warranty exception installer referral ops.
Which bot_mandinst_* intents should be configured?
Eight mandatory bot installation intents mapped to mandinst_* typologies #725.
Eight bot_mandinst intents
bot_mandinst_prerequisites : prerequisite_checklist PREREQ-CITE map
bot_mandinst_before_first_use : before_first_use_copy NO-FIRST-USE map
bot_mandinst_certified_installer : certified_installer_requirement cite map
bot_mandinst_warranty : warranty_void_without_pro_install WARRANTY-CITE map
bot_mandinst_constraints : customer_constraints_copy cite map
bot_mandinst_find_installer : installer_finder_path guide PARTINST625 link
bot_mandinst_proof_of_install : proof_of_install_policy explain map
bot_mandinst_handoff : used_without_install warranty exception → #725
Tier 1 auto : prerequisites, before_first_use, certified_installer, warranty if MANDINST-MAP active + guardrails.
bot_mandinst_handoff warranty dispute used without install → agents #725 payload sku intent.
How should MANDINST-MAP #725 be consumed?
The bot reads MANDINST-MAP #725: mandinst_program_id, eligible_skus, mandatory_install_reason, prerequisite_checklist, certified_installer_requirement, before_first_use_copy, warranty_void_without_pro_install, customer_constraints_copy, installer_finder_path, proof_of_install_policy, customer_communication_copy.
Lookup grounded
PREREQ-CITE-BOT: prerequisite_checklist cite map verbatim
NO-FIRST-USE-BOT: before_first_use_copy cite if usage question map
WARRANTY-CITE-BOT: warranty_void_without_pro_install cite map only
SKU-MANDATORY-VERIFY-BOT: mandatory_install_flag API before respond
INS228-REROUTE-BOT: DIY tutorial → #228 INS distinct obligation
PARTINST625-LINK-BOT: partner booking → #625 RDV if installer_finder_path map
PARTINST626-REROUTE-BOT: optional RDV status → #626 bot appointment distinct mandatory prereq
MANDINST725-HANDOFF-BOT: warranty exception ops → #725 agents MI-7
Alignment anti-hallucination (#123): warranty prerequisites = MANDINST-MAP whitelist only.
MANDINSTBOT-SUP policy in six rules
Six rules for mandatory robot installation responsible.
MANDINST-MAP-GROUNDED-BOT: prerequisite certification guarantee from map only
PREREQ-CITE-BOT: prerequisite_checklist cites confirmed SKU
NO-FIRST-USE-BOT: no OK use before pro install if mandatory map
WARRANTY-CITE-BOT: warranty_void_without_pro_install cites if map guarantee
NO-WARRANTY-PROMISE-BOT: no valid guarantee if DIY when map void
REG119-REROUTE-BOT: regulated product → #119 REG disclaimers distinct mandatory install
MANDINSTbot flow MIB-1 to MIB-8
Eight-step flow mandatory installation bot.
MIB-1 Classify: bot_mandinst_* intent detect PDP email widget post-purchase
MIB-2 Collect: sku order_ref usage question
MIB-3 MANDINST-MAP: prereq before_use warranty constraints installer
MIB-4 SKU lookup: mandatory_install_flag order line verify
MIB-5 Guardrail: PREREQ NO-FIRST-USE WARRANTY NO-WARRANTY-PROMISE HANDOFF
MIB-6 Respond: TPL-MANDINSTbot grounded customer_communication_copy
MIB-7 Handoff or close: warranty exception used without install #725 payload
MIB-8 Log: intent mandinst_program_id tag mandinst_bot prereq_cited handoff Y/N
Example TPL-MANDINSTbot-PREREQ
" [sku map] program [mandinst_program_id]: mandatory installation [mandatory_install_reason map.] Prerequisites: [prerequisite_checklist map.] Before use: [before_first_use_copy map.] PREREQ-CITE-BOT NO-FIRST-USE-BOT. "
TPL-MANDINSTbot templates and touchpoints
Four essential templates.
TPL-MANDINSTbot-PREREQ
Program [mandinst_program_id] [sku map]: prerequisites [prerequisite_checklist map.] Constraints [customer_constraints_copy map if applicable.] PREREQ-CITE-BOT.
TPL-MANDINSTbot-BEFOREUSE
Before first use: [before_first_use_copy map verbatim.] Installer [certified_installer_requirement map.] NO-FIRST-USE-BOT.
TPL-MANDINSTbot-WARRANTY
Warranty: [warranty_void_without_pro_install map.] Certificate [proof_of_install_policy map.] WARRANTY-CITE-BOT NO-WARRANTY-PROMISE-BOT.
TPL-MANDINSTbot-HANDOFF
Request [warranty exception / product used without install] forwarded to team. Summary [order_ref sku intent]. MANDINST725-HANDOFF-BOT.
Touchpoints
PDP badge mandatory install widget: bot_mandinst_prerequisites proactive
Post-purchase email prerequisites footer chat: bot_mandinst_before_first_use entry
DIY warranty keyword: bot_mandinst_warranty trigger
Pre-delivery checklist page: bot_mandinst_constraints proactive
Edge cases and reroutes
Five cases outside tier 1 bot mandatory install standard.
Optional partner appointment booked: PARTINST626-REROUTE-BOT #626 status appointment distinct prereq
DIY tutorial assembly: INS228-REROUTE-BOT #228 INS distinct certified installation mandatory
Commissioning calibration: #677 CALIB first_use distinct install pro
Regulated product gas EV: REG119-REROUTE-BOT #119 REG legal disclaimers
Warranty exception execute bot: MANDINST725-HANDOFF-BOT agents #725 only
Bot guide prerequisite tier 1. Warranty dispute exception → agents #725.
Essential mandinst_bot KPIs
Five MANDINSTbot management metrics.
mandinst_bot_prereq_deflect: prereq before_use resolved without agent
mandinst_bot_prereq_cite_rate: PREREQ-CITE-BOT / bot_mandinst_prerequisites
mandinst_bot_first_use_violations: usage OK promise bot audit target 0
mandinst_bot_warranty_promise_violations: warranty DIY promise bot audit target 0
mandinst_bot_handoff_rate: warranty exception used / total mandinst bot
Target: mandinst_bot_first_use_violations 0 and mandinst_bot_prereq_deflect greater than 50%.
MANDINSTbot anti-patterns
Five common mistakes regarding mandatory bot installation.
OK to use before bot installation: NO-FIRST-USE-BOT before_first_use_copy map
Promised DIY warranty bot: NO-WARRANTY-PROMISE warranty_void map
Invented prerequisites bot: PREREQ-CITE-BOT prerequisite_checklist map only
Confusing PARTINST #626 bot: separate RDV option mandatory obligation
Confusing DIY #228 bot: INS228-REROUTE separate certified tutorial
MANDINSTbot with Qstomy
Qstomy on Shopify: detect bot_mandinst intent, MANDINST-MAP RAG grounded, prereq warranty cite, SKU mandatory verify, handoff #725 ops tier 2.
Pipeline: #726 bot prereq prep tier 1 → #725 agents warranty exception installer referral ops.
Explore AI support and request a demo.
Checklist, FAQ and going further
MANDINSTbot Checklist (8 steps)
Sync MANDINST-MAP #725: RAG bot PDP badge email post-purchase widget
Policy MANDINSTBOT-SUP: 6 rules PREREQ NO-FIRST-USE WARRANTY NO-WARRANTY-PROMISE
8 intents bot_mandinst_*: flow MIB-1 to MIB-8
4 templates TPL-MANDINSTbot-*: PREREQ BEFOREUSE WARRANTY HANDOFF
mandatory_install_flag API sync: SKU verify bot agents test
PDP mandatory badge embed: bot_mandinst_prerequisites proactive
Red team 10 prompts: usage OK promised warranty DIY invented prerequisites confused PARTINST
Dashboard KPI: mandinst_bot_* section 9 prereq_deflect first_use_violations
FAQ
Difference #725?
#725 = agents warranty exception referral ops execute. #726 = bot tier 1 prereq before_use installer handoff.
Difference PARTINSTbot #626?
#626 = optional partner appointment bot. #726 = prerequisite obligation before use mandatory flag.
Can the customer test before installation?
No if map mandatory. TPL-MANDINSTbot-BEFOREUSE NO-FIRST-USE-BOT.
Does the bot validate DIY warranty?
No. TPL-MANDINSTbot-WARRANTY WARRANTY-CITE-BOT handoff #725 if dispute.
Next steps
This week: index MANDINST-MAP RAG PDP badge, sync mandatory_install_flag API bot, red team first_use warranty promise violations.
Enzo
July 1, 2026
